AI Orchestration / Platform Engineer

AI Platform Engineer; Agent Platform Engineer; LLMOps Engineer; GenAI Platform Engineer; AI DevOps Engineer; AI Site Reliability Engineer; ML Platform Engineer

agent orchestration, workflow engine, multi-agent systems, model gateway, model routing, LLMOps, platform engineering, Kubernetes, containers, CI/CD, infrastructure as code, policy as code, observability, OpenTelemetry, queues, state, retries, resilience, cost telemetry, SRE

Traditional DevOps profile with no AI runtime understanding; framework-only orchestration without production platform depth; manual deployments; no observability or incident ownership; cannot explain model routing, state, retries, evaluation, or AI-specific controls.

Build and operate the orchestration and runtime capabilities that allow agentic applications to move reliably from development into production. The role will integrate agent workflows with existing cloud, security, policy, CI/CD, and observability capabilities, supporting multi-step execution, model routing, state, resiliency, evaluation, and production operations without rebuilding the client's established platform foundations.

• The client already has delivery pipelines, policy-based architecture, security controls, and production review processes. The engineer must integrate with and enhance those capabilities.

• The platform should support multiple models, clouds, frameworks, and developer-productivity ecosystems without forcing avoidable lock-in.

• The engineer will support shared patterns used across different business-process agents and may work across two parallel delivery tracks.

• Platform work must be pragmatic and outcome-driven, with emphasis on enabling engineers to release and operate reliable agents quickly.

• Agent workflow and runtime orchestration, including state, routing, queues, retries, timeouts, scheduling, persistence, and exception management.

• Model gateway and routing patterns, provider abstraction, policy-based selection, fallback, rate limits, quotas, and cost controls.

• CI/CD, environment promotion, configuration, secrets, infrastructure integration, release validation, rollback, and operational readiness.

• Application and platform observability, reliability engineering, incident response, capacity, performance, and production support.

• Experience with model gateways, multi-model routing, provider abstraction, fallback, quotas, or AI cost controls.

• Experience with LangGraph, Temporal, Airflow, Argo Workflows, Durable Functions, Step Functions, Kubernetes operators, or equivalent orchestration technologies.

• Experience with AI tracing and evaluation platforms, prompt/model registries, feature flags, canary releases, and regression gates.

• Experience with Terraform, Pulumi, Helm, GitOps, policy engines, service mesh, event streaming, and API gateways.

• Experience operating platforms across AWS, Azure, GCP, hybrid, or private environments.

• Experience in regulated enterprises or systems with sensitive proprietary data and formal production controls.

Kubernetes, Docker, serverless or managed container platforms; Terraform/Pulumi/Helm/GitOps; GitHub Actions, GitLab, Jenkins, Azure DevOps, or equivalent; LangGraph, Temporal, Airflow, Argo, Step Functions, Durable Functions, or equivalent orchestration; model gateways and provider APIs; queues and events; OpenTelemetry, Prometheus, Grafana, cloud monitoring, AI tracing and evaluation tools. Exact products are flexible.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

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