AI Operations Specialist
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Key skills for this role
About the Role
CoinMarketCap is hiring an AI Operations Specialist to support the AI team with operational tasks including running evaluations, building lightweight tools and automations, and coordinating outreach.
Key Skills for This Role
Responsibilities
- Run evaluations on AI features: scoring outputs with AI assistance, flagging regressions, building golden sets, and turning results into clear writeups the team can act on
- Build lightweight tools and automations using AI coding tools: scripts, internal helpers, and one off prototypes the team needs quickly
- Execute on prompt and workflow iteration: implementing changes, testing variations, and shipping the next round
- Run external outreach and relationship management end to end: reaching out to KOLs, running the calls, and following through
- Work with internal stakeholders to drive AI team outcomes: partnering with teams like marketing and other product teams
- Step in on whatever else is the AI team's highest leverage need that week, even if it falls outside the list above
Requirements
- Bias for action: you spot what needs doing, prioritize what matters, and act without waiting to be told
- Willingness to do the unglamorous work: no task is beneath you if it moves the team forward
- High agency execution: you can go from 'vague problem' to 'working solution' with minimal supervision
- Deep working knowledge of AI tools: you use LLM based tools to write, automate, prototype, and operate at a level that meaningfully expands what one person can do in a week
- Startup or fast moving operating experience: 1 to 3 years of generalist or operations work where you've owned outcomes end to end
- Excellent communication skills (verbal and written): convey complex messages clearly and simply
Full Job Posting
About The Role
- CoinMarketCap is building AI products to help users discover, understand, and act on crypto information more effectively.
- We're hiring an AI Operations Specialist to join our AI team. This is an individual contributor role in the Product org.
- You'll spend most of your time hands on with the operational work that keeps the AI team moving: running evaluations, coordinating outreach and follow ups, building lightweight tools and automations, and stepping in wherever the team needs leverage that week.
What you'll do
- Run evaluations on AI features: scoring outputs with AI assistance, flagging regressions, building golden sets, and turning results into clear writeups the team can act on.
- Build lightweight tools and automations using AI coding tools: scripts, internal helpers, and one off prototypes the team needs quickly.
- Execute on prompt and workflow iteration: implementing changes, testing variations, and shipping the next round.
- Run external outreach and relationship management end to end: reaching out to KOLs, running the calls, and following through.
- Work with internal stakeholders to drive AI team outcomes: partnering with teams like marketing and other product teams.
- Step in on whatever else is the AI team's highest leverage need that week, even if it falls outside the list above.
What we're looking for
- Bias for action: you spot what needs doing, prioritize what matters, and act without waiting to be told.
- Willingness to do the unglamorous work: no task is beneath you if it moves the team forward, and you take pride in getting it done well.
- High agency execution: you can go from 'vague problem' to 'working solution' with minimal supervision, and you're comfortable with grunt work and ambiguity.
- Deep working knowledge of AI tools: you use LLM based tools to write, automate, prototype, and operate at a level that meaningfully expands what one person can do in a week.
- Startup or fast moving operating experience: 1 to 3 years of generalist or operations work where you've owned outcomes end to end, not just executed tickets.
- Excellent communication skills (verbal and written): convey complex messages clearly and simply.
Nice to have
- Familiarity with software development and product management.
- 0 to 1 experience in fast moving environments.
- Hands on experience with prompt engineering, evaluations, or other AI adjacent operational work.
- Experience and interest in cryptocurrency.
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About CoinMarketCap CoinMarketCap is the world’s most trusted and accurate source of cryptocurrency data. Used by millions of individuals, organizations, and exchanges globally, we bring the most up-to-date market capita