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We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement. Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle.
We’ve recently raised our Series B and are entering our next phase of growth.
We are hiring an AI Operations Associate to design, build, and scale the AI and automation layer that powers Flagler Health's back-office and clinical operations. This leader will help take the company from ad-hoc scripts and manual workflows to a durable, systematic AI ops engine that compounds in value as the company grows.
Reporting to the Co-Founder & CEO, Albert Katz, and partnering closely with our Co-Founder & CTO Will Hu, this leader will own the AI & Automation function while working across BizOps, RCM, and Product to drive measurable operational leverage. This is not a "sit back and manage" role. As AI Operations Associate, you will operate as a player-coach, shipping automations from the front while building the systems, standards, and team that scale them.
You will own the company's automation roadmap, refine and operationalize how we capture and translate workflows into production systems, and help evolve the operating model to support more complex EHR integrations, larger provider footprints, and continued expansion across multi-site organizations. This is a high-impact role at a critical inflection point, with the opportunity to shape how Flagler scales its operational backbone.
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Fast-Growing Leader: Join a company with strong momentum and expanding adoption across provider organizations.
Category Creation: Operate in a large, underserved market with limited direct competition.
Compelling Product: Sell solutions with clear ROI, strong adoption, and increasing deal sizes.
Meaningful Impact: Help providers improve efficiency, revenue, and patient outcomes.
Industry Exposure: Build deep relationships across provider organizations and healthcare ecosystems.
This is what you can expect of your teammates at Flagler:
Persistence + ownership of outcomes: We wear many hats and aren’t afraid to run through walls to solve hard problems.
Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail.
Don’t take things personally : We value and react quickly to constructive feedback.
Speed is our ally : In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly.
Be Right : We are highly detailed oriented and try to be right, a lot.
AI healthcare platform helping musculoskeletal practices automate clinical, administrative, patient-engagement, and revenue-cycle workflows.
Visit company websiteFull-time
Entry · 1+ years experience
Remote
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