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Please note for the right person, we would consider a fully remote employee Please only apply if you have some of the UX skills listed, this is a combination UX/AI/Agentic Engineering role
We’re hiring a senior engineer for a rare systems-to-interface role: someone who understands data-intensive and distributed systems deeply, but is equally motivated by information design, visualization, and UX.
This person will own both control-plane and telemetry experiences in a world where agents increasingly do the work and humans need to understand what happened, recognize when to engage, and make high-quality judgments.
It’s a hands-on role for someone with a point of view about agent versus human interaction, human-in-the-loop design, auditability, and how to make complex system behavior genuinely clear.
This is someone who can reason deeply about data-intensive, distributed systems and translate that backend complexity into intuitive, high-trust human interfaces.
In an agentic world, control planes are shifting from rigid step-by-step workflows to intent-driven supervision.
We need an engineer with master-level information and interaction design instincts who can rethink how humans direct, govern, observe, and intervene in AI-agent activities.
End-to-End Control-Plane & Telemetry Surfaces: Architect and build domain models, APIs, and high-density visual interfaces for intent expression, agent supervision, and anomaly diagnosis.
Information Architecture & Visualization: Apply core information design principles (hierarchy, progressive disclosure, small multiples, data provenance) to make high-dimensional, temporal, and non-deterministic system state instantly understandable.
Interaction Design for Human-Agent Systems: Design interactions, feedback loops, and state-reversal mechanisms for automated workflows.
Define micro-interactions, sensible default states, and clear affordances for human oversight.
Human-in-the-Loop Frameworks: Intentionally balance synchronous approvals, asynchronous audit trails, and automated guardrails based on risk, uncertainty, and reversibility.
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UX Prototyping to Production: Rapidly prototype new interaction models, evaluate them against technical constraints, and ship production-grade code that raises the bar for explainability and usability.
Systems & Platform Engineering: Deep understanding of distributed architecture, state management, consistency, asynchronous failure modes, and observability.
Advanced UX & Information Design: Strong proficiency in information architecture, interaction design, and data visualization.
Familiarity with design thinkers like Edward Tufte, Bret Victor, Tamara Munzner, or Ben Shneiderman.
Full-Stack Execution: Ability to work across backend system concepts (events, policies, lineages) and craft fine-grained user experiences in code.
AI-Native Product Thinking: Expertise designing interfaces for agentic execution beyond simple chat/copilot flows (focusing on delegation, governance, context-awareness, and trust).
Nuanced Interaction Design: Mastery of friction vs. fluidity—knowing precisely when to insert a confirmation step, how to show system causality, and how to represent uncertainty clearly.
Experience building developer platforms, observability systems, control planes, or investigative analytics tools.
Background in human-computer interaction (HCI), design systems, or data visualization for enterprise/safety-critical software.
Track record of building tool-using AI models, agent supervision interfaces, or zero-to-one developer tools.
Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises where humans and agents drive success together through a unified AI, data, and Customer 360 platform.
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