AI/ML & Prompt Engineer LLM, RAG & Voice Agent

QuantumLoopAI is transforming how patients access healthcare.

Our AI-powered reception system, EMMA, serves millions of patients, helping GP surgeries manage demand, reduce phone queues, and ensure patients get the right care at the right time.

Backed by leading healthcare investors and working with stakeholders across England, we are building the future of primary care access.

As we prepare for our Series A and expand our team, we are looking for exceptional people who want to make a genuine difference to healthcare.

As our AI/ML & Prompt Engineer, you will own the intelligence behind EMMA — the LLM and RAG systems that power our chatbot, voice agent and telephony services.

You will design, build and optimise the AI models and prompt architectures that allow EMMA to understand patient needs, retrieve accurate clinical information, and respond naturally across text and voice channels.

This is a hands-on, high-impact role where your work will directly shape patient outcomes across hundreds of GP surgeries.

• Architect and deploy LLM- and RAG-based systems that ingest data sources, generate accurate responses, and power both chatbot and voice agent interactions.