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AI Implementation Strategist (Denver)
Remark
Denver, USA
Full-time
Mid · 3+ years experience
Hybrid
USD 85000-135000 yearly / year
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👋 Join us at Remark
Remark is the AI client advisor for elevated brands. We work with 70+ of them, including J.McLaughlin, Veronica Beard, Ariat, and Backcountry, to bring the in-store advisor experience online: collection expertise, curated edits, virtual try-on, and guidance from consideration to decision.
The problem we're solving is simple. A great boutique converts around 30% of the people who walk in. The same brand's website converts about 2%. The difference is the advisor. For decades luxury was sold through guidance, trust, and taste, and online most brands got the same flat storefront as everyone else. We're fixing that.
We started as Outdoorly, a marketplace of outdoor product experts. Their 60,000+ advisor conversations became the training data behind Remark's AI. We've raised about $27M from investors including Stripe and Inspired Capital, and we're a team of technologists, operators, and people with real taste who care as much about how an experience feels as whether it works.
⚡️ What this role is
The title says strategist. The job is building. You design how each brand's advisor should work, then you build it yourself, from signed contract to a live advisor handling real client conversations.
You'll own each launch end to end, but most of your time goes to the build itself: architecting the brand's setup across the platform, designing automations in our workflow builder, wiring integrations, and shaping the AI. You'll craft the prompts, knowledge, and logic that turn a general model into that brand's own expert advisor, one that speaks in its voice, knows the collection cold, and guides clients with taste. Then you'll measure it and tune it until it performs.
No two brands are alike, so no two builds are. When a brand needs something the platform doesn't do out of the box, you engineer the way to make it happen.
If you're technical, endlessly resourceful, and energized by using AI in ways most people haven't tried yet, this is a rare chance to build the systems behind how the world's most discerning brands show up online.
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