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AI Forward Deployed Engineer - Manager
Magical
Toronto, CAN
Full Time
Manager
Field
1 weeks ago
AI promptingmulti agent systemsautomationteam managementproblem solvingcommunication
Free
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AI promptingmulti agent systemsautomation
About the Role
Magical is seeking a Manager for Forward Deployed Engineers to lead a team designing agentic AI workflows for enterprise customers. You will bridge customer needs with product engineering, diagnose deployment issues, and shape the internal playbook.
Key Skills for This Role
AI promptingmulti agent systemsautomationteam managementproblem solvingcommunication
Responsibilities
- Manage FDEs who design and orchestrate agentic workflows by combining AI prompting with Magical’s multi agent platform
- Act as a technical bridge between customers and Magical’s product and engineering teams
- Diagnose and resolve issues across deployments, integrations, and performance optimizations
- Shape the internal playbook by building tools, documentation, and reference implementations
Requirements
- 3+ years of experience in engineering, QA engineering, solutions engineering, or similar technical background
- Managed teams of 4 or more engineers
- Deep curiosity about AI prompting, multi agent systems, and automation
- Strong bias towards action and willingness to do whatever it takes
- Strong sense of agency, effectively prioritizing and unblocking yourself
- Thrives in early stage chaos, excited to define the playbook
- Studied science or engineering in college (dropout welcome)
- Located in Toronto or willing to relocate
Full Job Posting
About the role
- Manage FDEs who design and orchestrate agentic workflows by combining AI prompting with Magical’s multi agent platform, extending its capabilities to solve complex, customer specific challenges.
- Act as a technical bridge between customers and Magical’s product and engineering teams, capturing real world feedback and translating it into platform improvements.
- Diagnose and resolve issues across deployments, integrations, and performance optimizations, ensuring reliability in high stakes environments like healthcare.
- Shape the internal playbook by building tools, documentation, and reference implementations that accelerate future customer rollouts and scale Magical’s multi agent ecosystem.
About you
- You have 3+ years of experience in engineering, QA engineering, solutions engineering, or similar technical background
- You have managed teams of 4 (or more) engineers
- You’re deeply curious about AI prompting, multi agent systems, and automation. Prior experience here is a plus, but a fast learner with strong fundamentals will thrive.
- Have a strong bias towards action, a willingness to do whatever it takes, and embody show > tell
- Have a strong sense of agency, effectively prioritizing and unblocking yourself without much outside input.
- You thrive in early stage chaos: you’re excited to define the playbook rather than follow one.
- Studied science or engineering in college (dropout welcome)
- Located in Toronto or willing to relocate
What we offer
- A chance to be an early team member at a fast growing, ambitious company
- The opportunity to push the boundaries of what’s possible with AI
- A modern stack and the latest tools to do your best work
- Competitive salary and meaningful equity
- Unlimited PTO
- Fun team offsites, past trips include Iceland, Lisbon, Cancun, and Costa Rica
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