AI Engineering Leader

Manage, mentor, and grow a team of 4–8 engineers. Running 1:1s, setting technical direction, and creating clear paths for individual development

Foster a culture of rigor, fast iteration, and creative problem solving. Build a team where engineers are empowered to raise problems early and move from experiment to production without unnecessary friction

Partner with recruiting to hire strong AI engineering talent and retain it through meaningful work and clear growth

Drive the end-to-end delivery of AI features and systems within your team's scope, from design to deployment to post-production observability

Be the accountable technical voice for your domain: scope estimates, architectural decisions, tradeoff documentation, and post-mortems all run through you

Work closely with a product manager to translate customer problems and business priorities into a well-sequenced engineering roadmap

Contribute meaningfully to system design, code reviews, and debugging when it matters with a focus on greenfield work, critical path systems, or when the team is blocked

Set and uphold engineering standards for your team: testing strategy, evaluation frameworks, model observability, and responsible deployment practices

Know when to write the code yourself and when your highest-leverage move is unblocking someone else

Oversee the design and operation of LLM-powered features, ETL pipelines, agentic workflows, and/or document extraction systems

Maintain a high bar for production quality: latency, cost, reliability, and behavioral consistency across a diverse multi-tenant customer base

Build feedback loops and monitoring that detect model drift, degraded outputs, and edge case failures before customers do

Work with peer engineering teams, platform engineering, and data engineering to share infrastructure, avoid duplication, and raise the AI platform's overall capability

Communicate clearly to surface risks early, quantify tradeoffs, and clear a path to rapid development and iteration for you team

Occasionally engage directly with customers, customer success, or implementation teams to ground your team's work in real-world usage patterns

You'll have real ownership — of a team, of a technical domain, and of shipped product used by insurance professionals across North America. You'll have leadership who is fully committed to delivering real AI value to customers and invest in your growth. And you'll be operating in an industry that is genuinely early in its AI transformation, with the data, infrastructure, and customer relationships already in place to make the work matter.

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

· Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

· Win Together: We work together as one team, showing empathy and respect along the way.

· Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

· Say It, Do It: We honor every one of our commitments because integrity is important to us.

· Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

· We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings .

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Why Vertafore is the place for you: *Canada Only

The opportunity to work in a space where modern technology meets a stable and vital industry

Medical, vision & dental plans

Life, AD&D

Short Term and Long Term Disability

Pension Plan & Employer Match

Maternity, Paternity and Parental Leave

Employee and Family Assistance Program (EFAP)

Education Assistance

Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.

Medical, vision & dental plans PPO & high-deductible options

PPO & high-deductible options

Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA

Health Care FSA

Dental & Vision FSA

Dependent Care FSA

Commuter FSA

Life, AD&D (Basic & Supplemental), and Disability

401(k) Retirement Savings Plain & Employer Match

Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance

Parental Leave & Adoption Assistance

Employee Assistance Program (EAP)

Education & Legal Assistance

Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness

Commuter Benefits (Denver)

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.