AI Engagement Manager

About Intelmatix

Role Overview

Ai Sales Support & Solution Scoping

• Support the Sales team in scoping, structuring, and proposing AI-driven solutions, including decision intelligence platforms, AI agents, and advanced analytics use cases
• Participate in client presentations, workshops, and proposal development, articulating AI value propositions clearly to both technical and non-technical stakeholders
• Assist in defining solution architecture, delivery approach, and project plans aligned with client objectives
• Identify up-sell and cross-sell opportunities related to AI capabilities, platform extensions, or additional use cases, and communicate these to Sales and Business Development teams

Ai Engagement Delivery & Client Management

• Manage end-to-end delivery of AI solution engagements, ensuring scope, timelines, quality, and outcomes are met
• Act as a trusted client-facing lead, building confidence and credibility around AI adoption, delivery progress, and results
• Navigate complex stakeholder environments, resolving challenges and maintaining momentum in high-impact AI programs
• Ensure alignment between client expectations and internal AI, Product, and Engineering teams

Capacity Planning & Operational Support

• Support resource and capacity planning, including hiring and allocation plans, to meet live and forecasted AI project demands
• Coordinate across multiple concurrent AI engagements, ensuring efficient use of technical and delivery resources
• Contribute to improving delivery frameworks, engagement models, and best practices for AI projects

Strategic & Cross-Functional Contribution

• Participate in marketing and thought leadership initiatives, including events, case studies, and AI-focused content creation
• Support broader company strategic initiatives, such as planning, budgeting, and growth initiatives
• Collaborate with Product and AI teams to act as the voice of the customer, feeding real-world insights into AI product evolution and roadmap decisions
• Contribute to company-building efforts, helping scale Intelmatix’s AI delivery capability and culture

Qualifications & Experience

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field
• 4-6 years of experience in client engagement, project management, or delivery roles, preferably involving AI, enterprise software, or advanced analytics
• Experience in B2B and B2G environments, managing complex, high-value engagements
• Strong understanding of AI technologies, data-driven systems, or decision intelligence applications
• Experience in strategy consulting firms (e.g. MBB or equivalent) is a strong plus
• PMP or equivalent project management certification is a plus

Skills & Competencies

• Excellent project and engagement management skills, with experience in Agile or similar methodologies
• Strong ability to articulate AI solutions and project concepts to diverse audiences, including executives, managers, end-users, and technical teams
• Proven ability to manage multiple complex projects simultaneously, typically valued at $1M+ each
• Highly resourceful, hands-on, and comfortable operating in a fast-growing AI startup environment
• Strong problem-solving toolkit and ability to work independently and collaboratively
• Exceptional communication, interpersonal, and stakeholder management skills
• Ability to quickly understand new AI technologies and products and apply them effectively in delivery contexts
• High levels of resilience, professionalism, and client trust-building ability
• Strong reporting and documentation skills, including executive-level project reporting
• Proficiency in Microsoft Office (Word, PowerPoint, Excel)
• Fluency in English and Arabic (reading, writing, speaking)