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AI Enablement Coordinator
Simon-Kucher
Toronto, CAN
Full Time
Mid
Hybrid
1 weeks ago
Internal CommunicationsChange ManagementProject CoordinationChatGPTAI Tools (Claude, Synthesia, Copilot, Hubspot, Whispr)PowerPoint
Free
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Internal CommunicationsChange ManagementProject Coordination
About the Role
Simon-Kucher is looking for an AI Enablement Coordinator to support global adoption of new AI solutions and tools across the consulting business. The role involves internal communications, AI features testing, training support, and monitoring adoption metrics.
Key Skills for This Role
Internal CommunicationsChange ManagementProject CoordinationChatGPTAI Tools (Claude, Synthesia, Copilot, Hubspot, Whispr)PowerPoint
Responsibilities
- Support internal adoption campaigns for new AI tools, features, and technology enabled processes.
- Co create and coordinate clear, practical communication materials such as announcements, updates, FAQs, presentation materials, infographics, promotional videos and build simple SharePoint microsites.
- Help translate AI initiatives into relevant messages for consulting audiences.
- Test new AI tools and features from the perspective of a consultant and capture practical user feedback.
- Identify usability issues, unclear user journeys, and adoption barriers early.
- Maintain prompt libraries and other practical enablement materials to support AI adoption.
- Coordinate demos and training sessions and support preparation of materials and follow up actions.
- Support tracking of adoption and engagement metrics for AI tools and features.
- Collect feedback from users and stakeholders to support adoption reporting.
- Support the operations of the change champions’ network.
Requirements
- 3+ years of experience in internal communications, change, training coordination, project coordination, PMO, or program support.
- Bachelor’s degree in communications, business, psychology, HR, marketing, or related field.
- Outstanding written and oral communication skills.
- Highly organized, pragmatic, and execution focused, with ability to manage multiple priorities.
- Strong numeric thinking and confidence working with adoption data, survey results, and usage metrics.
- Fluency using ChatGPT or other AI supported writing and analysis tools.
- Experience with a variety of AI tools (Claude, Synthesia, Copilot, Hubspot, Whispr).
- Strong digital collaboration skills and strong PowerPoint and Excel skills.
- Experience using intranet platforms, MS Teams and SharePoint, including building and updating simple SP microsites.
Full Job Posting
Role Summary
- We are looking for an AI Enablement Coordinator to support the global adoption of new AI solutions, tools, and technology enabled processes across the consulting business at Simon Kucher.
- Reporting to the Global Director, Change and AI Enablement, this role sits within the Global Transformation Office.
How You Will Create An Impact
- Communications: In collaboration with communications manager and graphics team, support internal adoption campaigns for new AI tools, features, and technology enabled processes across the consulting business. Co create and coordinate clear, practical communication materials such as announcements, up
- Help translate AI initiatives into relevant messages for consulting audiences, with a clear focus on practical value, and day to day application. Tailor messaging to different internal audiences.
- Ensure communication materials are well structured, audience appropriate, and aligned across channels.
- AI Features Testing: Test new AI tools and features from the perspective of a consultant and capture practical user feedback to support pilot coordination for new tools and functionalities, test productivity enhancing use cases.
- Identify usability issues, unclear user journeys, and adoption barriers early, and help channel feedback to the right teams.
- Improve launch readiness by ensuring user facing materials reflect real day to day consulting needs.
- AI Training Support: Maintain prompt libraries and other practical enablement materials to support AI adoption for the consulting business.
- Coordinate demos and training sessions and support preparation of materials and follow up actions.
- Collect use cases, learning needs, and user questions to help improve training content by working closely with Learning and Skills Development to keep AI related training materials up to date.
- Monitoring Metrics: Support tracking of adoption and engagement metrics for AI tools and features across the consulting business, work with usage data, survey results, training participation data, and selected business impact signals such as time saved and quality improvement.
- Help identify patterns, gaps, and priority areas for further communication or enablement support.
- Contribute to structured monitoring of tool adoption and user engagement.
About You
- Professional and Educational Background: Required: 3+ years of experience in internal communications, change, training coordination, project coordination, PMO, or program support. Bachelor’s degree is required, preferably in communications, business, psychology, HR, marketing, or related field. Pref
- Communications and Organizational Skills: Outstanding written and oral communication skills. Highly organized, pragmatic, and execution focused, with the ability to manage multiple priorities simultaneously. Strong numeric thinking and confidence working with adoption data, survey results, and usage
- Technical Skills: Fluency using ChatGPT or other AI supported writing and analysis tools, with the ability to apply them responsibly to draft, review, and align internal communications, and to help enable others through structured prompts or simple AI based assistance (e.g., custom GPTs) that reinfo
Pay range
- The pay range for this position is 80,000 90,000 CAD/year.
Benefits
- We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, and basic life insurance.
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