AI Capability & Enablement Lead

Sitting within a team focused on meaningful, human-centred transformation, you'll lead the design and delivery of AI enablement initiatives across the David Jones workforce. Your remit will span:

Developing and executing an AI capability uplift strategy aligned to our people and business transformation agenda

Partnering with HR, Technology, and operational leaders to embed practical AI literacy across teams at all levels

Designing learning frameworks and enablement resources that make AI tools accessible and relevant to everyday work

Measuring adoption and impact, using insights to refine approaches and demonstrate value to senior stakeholders

Demonstrated experience leading AI, digital, or technology enablement programs in a large, complex organisation

Strong capability in change management and learning design, with a track record of shifting how people work at scale

The ability to translate technical concepts into clear, practical guidance for non-technical audiences, from store teams to the executive level

Experience working in or alongside retail, consumer, or similarly customer-facing environments is highly regarded

Confident stakeholder engagement skills with the credibility to influence at senior levels

Tertiary qualifications in HR, organisational development, education, or a related discipline

This is a role with real scope and a clear mandate — you won't be building a business case for transformation, you'll be leading it. David Jones offers a collaborative, curious culture where the People Experience & Transformation team has genuine influence.

You'll enjoy generous team member discounts across our stores, access to a supportive and experienced leadership group, and the satisfaction of work that shapes how thousands of people experience their careers with one of Australia's most iconic retailers. Based in our Melbourne CBD office, this limited tenure position offers a hybrid and flexible working environment.