AI Architect & .NET developer

• Design and govern prompt strategies and prompt frameworks for: Loss run and insurance document extraction & normalization Claims summarization, triage, and fraud signal generation Underwriting risk assessment and decision support
• Loss run and insurance document extraction & normalization
• Claims summarization, triage, and fraud signal generation
• Underwriting risk assessment and decision support
• Establish prompt versioning, testing, and optimization standards for enterprise use

• Architect Agentic AI systems for multi‑step reasoning, task decomposition, and tool orchestration
• Define patterns for human‑in‑the‑loop, approvals, and exception handling
• Drive adoption of agent orchestration frameworks (LangGraph, AutoGen, CrewAI) in production scenarios

• Design RAG‑based knowledge architectures for policy, claims, and underwriting data
• Define chunking, embedding, retrieval, and grounding strategies
• Ensure traceability and explainability of generated outputs

• Drive architectural decisions related to: Scalability and performance Cost optimization of LLM usage Security, data privacy, and access control Auditability and regulatory compliance
• Scalability and performance
• Cost optimization of LLM usage
• Security, data privacy, and access control
• Auditability and regulatory compliance
• Define reference architectures and reusable components for multiple insurance use cases

• Establish evaluation frameworks for GenAI solutions, including: Precision, recall, and F1 metrics Grounding and hallucination detection Consistency and explainability checks
• Precision, recall, and F1 metrics
• Grounding and hallucination detection
• Consistency and explainability checks

• Partner with business stakeholders (Underwriting, Claims, Actuarial, Legal) to shape AI roadmaps
• Technical project lead experience 7
• Guide and mentor .net developers, react developers, and GenAI developers
• Define best practices, standards, and architectural guardrails for GenAI adoption

Qualifications and experience we consider to be essential for the role:

• Programming & Frameworks Strong proficiency in .NET/React
• Strong proficiency in .NET/React
• GenAI & LLM Platforms Azure OpenAI APIs / enterprise LLM platforms
• Azure OpenAI APIs / enterprise LLM platforms
• Architecture & Integration API‑first design Microservices‑based architectures Experience integrating AI solutions into enterprise systems
• API‑first design
• Microservices‑based architectures
• Experience integrating AI solutions into enterprise systems
• .NET (Backend) and React (Frontend) Developer
• Azure AI / Azure AI Foundry experience/ Vector Databases using Azure AI search

Skills and Personal attributes we would like to have:

• Insurance Domain Knowledge (P&C / Commercial Lines / Reinsurance)
• Agentic AI Frameworks (LangGraph, AutoGen, CrewAI, etc.)
• OCR systems for document ingestion and classification

As part of a leading global Data and AI company, you can look forward to:

• A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
• EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
• At EXL , we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
• As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
• EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
• At EXL , we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

To be considered for this role, you must already be eligible to work in the United Kingdom.