AI APPLICATIONS ADMINISTRATOR

Monitor AI platform performance, costs, and adoption metrics, providing actionable insights and recommendations.

Serve as the primary contact for AI support tickets, triaging incidents and maintaining documentation and operational runbooks.

Collaborate with IT leadership and cross-functional partners in HR, Legal, Finance, and Operations to drive AI adoption and best practices.

Implement and maintain monitoring, logging, and SIEM integrations to ensure data protection and visibility.

Coordinate vendor relationships and manage day-to-day operational governance with AI service providers.

Support rollout initiatives, governance meetings, and compliance reviews for Fischer Homes’ AI programs.

Qualifications:

Must have 3+ years of enterprise IT or platform operations experience with Microsoft and AI systems.

Must have 3+ years of experience managing ChatGPT Enterprise or similar large language model environments.

Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.

Hands-on experience administering Microsoft Copilot, Microsoft 365, and Azure AD tenant configurations.

Proficiency with PowerShell and Microsoft Graph scripting; basic Python or shell scripting a plus.

Understanding of data loss prevention (DLP), Microsoft Purview, and SIEM logging practices.

Strong customer service and IT ticketing experience (ITIL familiarity preferred).

Knowledge of AI/ML fundamentals, generative AI, and ethical AI practices.

Relevant certifications such as Azure AI Engineer or Microsoft 365 Administrator desirable.

Physical demands and work environment:

Must have use of sensory skills to effectively communicate and interact with other employees and the public through use of the telephone and face-to-face contact.

Must have the capability to effectively use and operate various items of office-related equipment such as but not limited to the computer, calculator, copier, and printers.

Must be able to sit for long periods of time with low periods of reaching and standing.

Must be able to travel to company offices, division locations, or field sites as required.