Agentic AI Program Manager
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Key skills for this role
About the Role
Canadian Tire is seeking an Agentic AI Program Manager to lead the program execution, stakeholder alignment, delivery governance, and people leadership for building a foundational Agentic AI platform.
Key Skills for This Role
Responsibilities
- Lead the enterprise program responsible for building and maturing Canadian Tire’s foundational Agentic AI platform
- Manage integrated plans, milestones, risks, dependencies, decision logs, status reporting, and executive communications
- Coordinate across architecture, engineering, security, privacy, AI governance, data, cloud, infrastructure, vendor, and business stakeholders
- Support platform readiness and adoption, including onboarding materials, delivery playbooks, operating models, and path to production guidance
- Partner with technical teams to understand current and emerging platform capabilities
- Track and escalate key delivery dependencies and platform maturity gaps
- Provide clear, concise updates to senior leaders on progress, risks, trade offs, funding considerations, decisions required, and future roadmap needs
- Monitor industry adoption of Agentic AI and help shape future platform capabilities and operating models
- Lead, coach, and support team members or matrixed contributors working across the Agentic AI program
Requirements
- Proven experience leading complex, cross functional technology, transformation, platform, or enterprise delivery programs
- Strong program management discipline, including roadmap planning, RAID management, executive reporting, dependency tracking, and governance cadence
- Ability to operate effectively in ambiguity and create structure across fast moving initiatives
- Strong communication skills with the ability to translate complex technical topics into business and executive level messaging
- Experience working with technical teams, architecture, security, governance, vendors, and senior stakeholders
- People leadership experience, either directly or through matrixed delivery teams
- Strong understanding of enterprise technology delivery, agile planning, release management, governance, and platform operating models
Full Job Posting
What You'll Do
- Canadian Tire is building a foundational Agentic AI platform to enable teams across the enterprise to design, deploy, govern, and scale AI agents safely and responsibly.
- We are looking for an Agentic AI Program Manager to lead the program execution, stakeholder alignment, delivery governance, and people leadership required to mature this capability from foundational build out to enterprise adoption.
- This is not a hands on technical engineering role, but the successful candidate must be comfortable working with technical, architecture, security, governance, data, cloud, vendor, and business teams.
Key Responsibilities
- Lead the enterprise program responsible for building and maturing Canadian Tire’s foundational Agentic AI platform.
- Manage integrated plans, milestones, risks, dependencies, decision logs, status reporting, and executive communications.
- Coordinate across architecture, engineering, security, privacy, AI governance, data, cloud, infrastructure, vendor, and business stakeholders.
- Support platform readiness and adoption, including onboarding materials, delivery playbooks, operating models, and path to production guidance.
- Partner with technical teams to understand current and emerging platform capabilities, including Microsoft Foundry, agent hosting, identity integration, model access, observability, networking, and CI/CD evolution.
- Track and escalate key delivery dependencies and platform maturity gaps, including items such as APIM, hosted agent libraries, ACR, evaluation framework, and environment readiness where applicable.
- Provide clear, concise updates to senior leaders on progress, risks, trade offs, funding considerations, decisions required, and future roadmap needs.
- Monitor industry adoption of Agentic AI and help shape future platform capabilities and operating models for Canadian Tire.
- Lead, coach, and support team members or matrixed contributors working across the Agentic AI program.
Required
- Proven experience leading complex, cross functional technology, transformation, platform, or enterprise delivery programs.
- Strong program management discipline, including roadmap planning, RAID management, executive reporting, dependency tracking, and governance cadence.
- Ability to operate effectively in ambiguity and create structure across fast moving initiatives.
- Strong communication skills with the ability to translate complex technical topics into business and executive level messaging.
- Experience working with technical teams, architecture, security, governance, vendors, and senior stakeholders.
- People leadership experience, either directly or through matrixed delivery teams.
- Strong understanding of enterprise technology delivery, agile planning, release management, governance, and platform operating models.
Preferred
- Experience in AI, data, cloud, automation, digital transformation, or enterprise platform programs.
- Familiarity with Agentic AI, generative AI, AI agents, AI governance, responsible AI, cloud platforms, APIs, and integration patterns.
- Exposure to Microsoft Azure, Microsoft Foundry, Databricks, API management, or enterprise AI platforms.
- Experience developing onboarding models, operating playbooks, adoption frameworks, or technology governance processes.
- Experience in a large enterprise environment with multiple business, technology, vendor, and governance stakeholders.
Compensation and Benefits
- Broadband Salary Range: CAD 80,000.00 – CAD 131,000.00.
- Comprehensive benefits and retirement programs.
- Performance incentives, Continuing Education Programs.
- Other perks to support your well being.
- Career growth opportunities and product discounts.
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