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Agent-Spa Desk

Marriott International
Doha, QAT
Full Time
Entry
Onsite
5 days ago
Reservation ManagementCustomer ServiceCash HandlingCommunicationSpa SoftwareSales
Free

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Key skills for this role

Reservation ManagementCustomer ServiceCash Handling
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Responsibilities

  • Plan services for individual or large groups using spa/beauty salon reservation software
  • Call clients to confirm booked services
  • Answer client questions about services offered
  • Update reservation/cancellation list throughout the day
  • Inform stakeholders of last minute changes and resolve scheduling issues with supervisor/manager
  • Register clients for appointments, confirm name, and provide general orientation
  • Promote and sell spa/beauty salon services
  • Obtain assigned cash register and verify accuracy, ensure sufficient change, secure cash at all times
  • Process client payments for spa/beauty salon services and obtain payment authorizations
  • Accept and record cash tips for employees
  • Balance, record, and deposit revenue with Accounting
  • Notify Engineering of maintenance and repair needs

Qualifications

  • High school diploma or equivalent
  • Less than one year of related work experience
  • No supervisory experience required
  • No license or certification required

About St. Regis Hotels & Resorts

  • Part of Marriott International portfolio
  • Offers exceptional experiences in over 50 luxury hotels and resorts worldwide
  • Committed to personalized, impeccable, and attentive service
  • Equal opportunity employer

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