Agent Engineer

Responsibilities

• Agent Development
• Design, build and deploy AI agents for teams across the business.
• Create reusable agent skills, tools and workflows.
• Develop multi-agent orchestration patterns where appropriate.
• Translate functional requirements into robust, production-ready solutions.
• Platform Delivery
• Build solutions using WWE's approved AI platforms and frameworks.
• Configure and maintain OpenClaw environments and develop Hermes-based workflows.
• Build and maintain Microsoft Copilot Studio agents.
• Integrate agents with Salesforce, SharePoint, Microsoft 365 and approved internal systems.
• Automation & Workflow Engineering
• Develop automations that remove manual effort from operational processes.
• Build secure integrations between internal platforms and approved AI services.
• Improve agent reliability, performance and accuracy.
• Design technical components that can scale across multiple departments.
• Testing, Security & Quality Assurance
• Test agents against real business scenarios and defined acceptance criteria.
• Monitor performance, diagnose failure points and implement improvements.
• Ensure solutions operate within WWE security, governance and data-access requirements.
• Document architecture, dependencies, functionality and support requirements.
• Reusable Capability Library
• Build reusable components that can be shared across the organisation.
• Create and maintain a catalogue of agent skills and integrations.
• Contribute to Agent Factory engineering standards and best practices.
• Support the development of orchestration agents and the wider AI harness.
• Due to the nature of our work, you may occasionally be required to work outside standard hours to support events or meet key deadlines

Requirements

• You’ll thrive in this Agent Engineer role if you bring:
• Practical experience building AI agents, automations or LLM-enabled applications.
• Strong prompt engineering and agent-instruction design skills.
• Experience integrating APIs and business systems.
• Familiarity with large language models, agent frameworks and tool use.
• Programming experience in Python, JavaScript or a comparable language.
• Understanding of structured and unstructured data sources.
• Strong analytical, debugging and problem-solving skills.
• Ability to prototype rapidly and convert successful prototypes into supportable solutions.

Desirable Qualifications and Experience

• Experience with OpenClaw and Hermes.
• Proficiency in Microsoft Copilot Studio and Microsoft 365 integrations.
• Practical experience integrating Salesforce platforms and APIs.
• Familiarity with Model Context Protocol (MCP) and agent tooling.
• Knowledge of retrieval-augmented generation, vector databases and orchestration patterns.
• Understanding of secure enterprise AI development, access control and auditability.
• Proficiency with Git, automated testing and deployment practices.
• Background in the events and/or travel industry.

Benefits

• We offer a thoughtful package designed to support your wellbeing, growth, and work–life balance.
• Competitive salary.
• 28 days' holiday plus UK bank holidays pro-rata, with additional days awarded for length of service.
• A centrally located London office with a summer terrace within walking distance of the world-famous Borough Market.
• Regular employee social events supported by our Happiness & Culture team.
• Monthly contribution towards Bupa private health insurance (post-probation).
• Employee Assistance Program offering confidential wellbeing support.
• Enhanced maternity and paternity leave to support growing families.
• 4 pm Friday finish!

How to Apply

• We review applications on a rolling basis and will close the role once we’ve found our match. To avoid disappointment, apply via the button shown.

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