Agencies Distribution Associate

The Agencies Distribution Associate supports the Agencies Department with daily operational tasks such as facility maintenance, inventory data tracking, and pantry, cooler and freezer fulfillment.

They ensure that our Agencies and volunteers have a consistent, reliable, and friendly experience at our distribution sites.

• Lead the fulfillment of food in coolers, freezers, and pantry areas, rotating stock and communicating with Winston operations for replenishment.
• Weigh and track the distribution of food picked up, support weekly metrics reporting, and accurately input outbound data.
• Oversee daily volunteer tasks including orientations, supporting, engaging, and directing volunteers, ensuring volunteer safety and supporting communication and requests from the Volunteer Engagement Department.
• Communicate all agency partner changes and requests with other Agencies department staff in a clear and timely manner.
• Support the Agencies Distribution Lead in maintaining machinery, shelving, infrastructure, safety practices and cleanliness of agencies distribution facilities, including Canadian Food Inspection Agency (CFIA) recall knowledge and postings.
• Support staff and volunteers with training in all operational functional areas at agency markets.
• Assist with and participate in Partnerships team projects, such as agency visits and events.
• Participate in annual objectives and support new department changes and initiatives.
• Complete necessary printing, signage, and other tasks assigned.
• Complete other duties as assigned by the Agencies Assistant Manager.

• Ability to work with a diverse community in a manner that meets the values of the organization.
• Ability to manage consistency of product and ensure the highest standards of food quality for distribution to agencies.
• Highly focused and detail-oriented with excellent organizational skills.
• Adept at time management and planning, with the ability to prioritize and multitask within a fast-paced, rapidly changing environment.
• Deal constructively with challenges and consistently provide a solution-focused approach.
• Possess strong communication and interpersonal skills (both written and verbal).
• Friendly, supportive and collaborative team player that demonstrates a thoughtful and positive attitude.

• 1+ years’ experience working in non-profit, warehouse, food distribution industry or related field.
• 1+ years’ experience working in a volunteer focused environment is advantageous.
• Ability to work out of both GVFB locations as needed, in Vancouver and Burnaby.
• Basic understanding of WorkSafe regulations.
• Experience working with Microsoft Office Suite.
• Experience working in a fast-paced, constantly changing environment.
• Experience with industrial machinery, such as an electric pallet jack. Class 1-5 Industrial Machinery certification is an asset.

• Steel toe footwear required.
• Certifications for Electric Pallet Jack and Forklift required (training provided by the GVFB if needed).
• Exposure to varied temperatures, specifically below zero in freezers, and noisy conditions.
• Ability to walk and stand for majority of the work day.
• Physically fit and have the ability to bend and lift boxes up to 50 lbs.
• Occasional travel around the Greater Vancouver area may be required.

We are actively recruiting for this position and encourage you to apply now with your resume and cover letter if you are keen on this opportunity!

A criminal record check for working with vulnerable sectors is required upon hiring.

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest.

The Greater Vancouver Food Bank is an Equal Employment Opportunity employer.

Applications will be treated in strict confidence.