Advanced Associate, Learning and Development

You'll likely bring:

• Experience within an administrative, customer service or office support environment.
• Strong organisational skills and excellent attention to detail.
• Confidence managing documentation, records and data accurately.
• Excellent written and verbal communication skills.
• Confidence interacting with learners, colleagues and stakeholders.
• Strong customer service skills and a professional approach.
• Experience using Microsoft Office applications including Word, Excel and Outlook.
• The ability to prioritise workload and manage multiple tasks effectively.
• A proactive approach and willingness to learn new systems and processes.
• Confidence speaking to groups and facilitating presentations or learner activities.
• The ability to work independently while contributing to a collaborative team environment.

Experience in administration, customer service, office support, reception or similar environments.

Strong attention to detail and accuracy.

using Microsoft Office applications.

Excellent communication and interpersonal skills.

Full UK driving licence and willingness to travel occasionally when required.

Ability to deliver excellent customer service and build positive relationships.

Strong organisational and time management skills.

Ability to manage confidential information professionally

• Experience within education, training, apprenticeships or learner support environments.
• Experience supporting enrolment, onboarding or learner administration processes.
• Experience maintaining learner records or training documentation.
• Experience delivering presentations, inductions, workshops or group briefings.
• Experience working within military, defence or public sector environments.
• Knowledge of apprenticeship programmes and vocational qualifications.
• Experience using learner management or database systems

What You'll Get You'll join a supportive and collaborative team responsible for helping learners take the first steps in their apprenticeship and training journey.

You'll benefit from:

• A varied role combining administration, learner support and stakeholder engagement.
• Opportunities to develop expertise in learner onboarding and apprenticeship delivery.
• Working within a close-knit team environment where your contribution makes a real difference.
• Exposure to military and defence education programmes.
• Ongoing training and professional development opportunities.
• Access to Pearson's competitive benefits package and career development opportunities.
• The opportunity to support learner success and help individuals develop valuable skills and qualifications

Ready to Make an Impact?

If you're an organised and customer-focused professional who enjoys helping people, managing processes and supporting learner success, we'd love to hear from you.

Apply now and help create a positive and successful start to every learner's journey with Pearson TQ.

Pearson TQ is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.

The successful applicant will be subject to an Enhanced DBS check