Admissions Officer
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Key skills for this role
About the Role
EduHub Institute is hiring an Admissions Officer to guide prospective learners through the admissions process, respond to inquiries, and provide program information. The role involves reviewing applications, verifying documentation, and ensuring a smooth onboarding experience.
Key Skills for This Role
Responsibilities
- Guide prospective learners through the admissions process
- Respond to inquiries and provide program information
- Advise on suitable courses and certifications
- Review applications and verify documentation
- Maintain accurate records in the admissions system
- Coordinate with academic and training teams
- Ensure a smooth onboarding experience for admitted learners
- Deliver high quality customer service
- Participate in outreach activities to increase enrollment
Requirements
- Strong communication and interpersonal skills
- International admissions and education related experience
- Customer service skills
- Organizational and time management abilities
- Relevant experience in admissions, counseling, or student services within an educational or training institution
- Bachelor's degree in Education, Business, Management, or related field is beneficial
- Proficiency with CRM or admissions management systems and MS Office tools is an advantage
- Ability to work in a multicultural environment and familiarity with UAE education and training landscape
Full Job Posting
Company Description
- EduHub Institute is a Dubai headquartered professional training and certification provider with a strong operational presence in India.
- The institute delivers high quality, industry relevant programs aligned with global standards and is officially registered with government authorities in the UAE and India.
- EduHub is accredited by KHDA (Dubai), CPD (London), CSSC, PECB, and IQF, ensuring internationally recognized credentials for learners.
- Key programs include Lean Six Sigma, Project Management, HR certifications, Facility Management, Digital Marketing, and ISO training, offered through live online, self paced, and corporate formats.
- The institute’s mission is to empower professionals with skills, certifications, and confidence to achieve measurable career growth worldwide.
Role Description
- The Admissions Officer is a full time, on site role based in Dubai, United Arab Emirates.
- This role is responsible for guiding prospective learners through the admissions process, including responding to inquiries, providing program information, and advising on suitable courses and certifications.
- The Admissions Officer reviews applications, verifies documentation, and supports both local and international admissions in alignment with institutional policies.
- Daily activities include maintaining accurate records in the admissions system, coordinating with academic and training teams, and ensuring a smooth onboarding experience for admitted learners.
- The role also involves delivering high quality customer service, participating in outreach activities, and supporting initiatives to increase enrollment and strengthen EduHub Institute’s presence in the region.
Qualifications
- Candidates should possess strong Communication and Interpersonal Skills for engaging with prospective learners and internal stakeholders.
- Candidates should possess International Admissions and Education related experience to manage diverse applicant profiles and training pathways.
- Candidates should possess Customer Service skills to provide responsive, learner focused support throughout the admissions cycle.
- Candidates should possess organizational and time management abilities to handle multiple inquiries, applications, and deadlines efficiently.
- Relevant experience in admissions, counseling, or student services within an educational or training institution is preferred.
- Bachelor’s degree in Education, Business, Management, or a related field is beneficial.
- Proficiency with CRM or admissions management systems and MS Office tools is an advantage.
- Ability to work in a multicultural environment and familiarity with UAE education and training landscape are desirable.
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