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Admissions Officer
AlephYa Education
Abu Dhabi, UAE
Full Time
Entry
Onsite
6 days ago
Admissions ManagementCRM SystemsMS OfficeCustomer ServiceCommunication SkillsOrganizational Skills
Free
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Admissions ManagementCRM SystemsMS Office
About the Role
AlephYa Education is seeking an Admissions Officer to support the Registrar in managing end-to-end admissions tasks, from initial inquiry to enrolment, ensuring compliance with ADEK regulations.
Key Skills for This Role
Admissions ManagementCRM SystemsMS OfficeCustomer ServiceCommunication SkillsOrganizational Skills
Responsibilities
- Act as the first point of contact for prospective parents via phone, email, and in person
- Provide personalized school tours and coordinate trial sessions or assessments
- Process inquiries, applications, offer letters, acceptances, and waitlists
- Maintain accurate records, manage CRM databases, files, and admissions documentation
- Coordinate assessments and interviews with academic staff
- Assist the Registrar in maintaining records of available places, waiting lists, and enrolment projections
- Prepare weekly/monthly admissions reports for the Registrar and senior leadership
- Ensure full compliance with ADEK/KHDA admissions requirements
- Manage student transfer documents, visas/passports, and coordinate with government relations
- Manage admissions inbox and filing (physical/digital)
- Assist with open days, information sessions, and feeder school outreach
Requirements
- Bachelor's degree in education, Business, or related discipline
- 2+ years in admissions, customer service, or administrative roles in educational settings (UAE preferred)
- Skilled in MS Office; experience with CRM/MIS systems
- Familiarity with UAE regulations (ADEK/KHDA) and admissions compliance
- Excellent communication, strong organizational ability, attention to detail, and team collaboration
Full Job Posting
About Alephya Education
- Alephya is an educational group established in the UAE that owns and operates schools across the GCC. We are committed to nurturing global citizens who remain deeply connected to both their heritage and the wider world.
Position Overview
- This role supports the school Registrar by managing end to end admissions tasks, from initial inquiry to enrolment, while ensuring compliance with ADEK regulations and maintaining exceptional parent experience.
Core Responsibilities
- Prospect Engagement & Family Support
- Admissions Administration
- Registrar Support & Data Integrity
- Compliance & Documentation
- Database & Filing Systems
- Event & Process Support
Qualifications & Experience
- Education: Bachelor’s degree in education, Business, or related discipline
- Experience: 2+ years in admissions, customer service, or administrative roles in educational settings (UAE preferred)
- Tech Proficiency: Skilled in MS Office; experience with CRM/MIS systems
- Knowledge: Familiarity with UAE regulations (ADEK/KHDA) and admissions compliance
- Skills: Excellent communication, strong organizational ability, attention to detail, and team collaboration
Personal Attributes
- Professional, customer focused, and responsive under pressure
- Culturally sensitive with excellent interpersonal skills
- Organized, proactive, and capable of multitasking effectively
Reporting & Collaboration
- Reports to: Registrar
- Collaborates with: Registrar, Admissions Manager, Marketing Team, Academic Staff, Government Relations
- Engages with: Prospective families, feeder schools, relocation agencies, and external authorities
KPIs & Success Metrics
- Average inquiry response time (e.g. within 24 hrs)
- Conversion rates (inquiry → application, application → enrolment)
- Accuracy of admissions records and compliance audits
- Parent satisfaction feedback
- Attendance and support during admissions events
Employment Terms
- Full time, on site position; flexibility for assessment days and events
- UAE work permit with background and child protection clearance required
- Competitive salary aligned with Abu Dhabi private school standards
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