Admissions Advisor

Exceed expectations. You will engage with prospective students through timely, supportive follow-up on warm leads and inquiries, consistent outbound outreach, follow-up, and pipeline management. You will build trust and develop a deeper understanding of each prospective student’s creative, academic, and career goals, helping them explore the Toronto Film School program that best aligns with what they want to achieve. You will ensure program alignment and support students through the full application journey from initial interest through to registration and course access.

Champion and promote. You will represent Toronto Film School at recruitment events and through ongoing outreach initiatives. You will build your knowledge of our programs, learning experiences, student services, and the creative industries they prepare students to enter, sharing relevant information that helps prospective students picture themselves at Toronto Film School and make an informed decision about their education.

Ensure compliance. You will support the collection, review, and use of admissions data in accordance with policies, procedures, and provincial legislation. Your work will uphold the integrity of the institution and ensure a consistent, compliant admissions process.

Collaborate and contribute. You will work closely with colleagues across teams to support shared objectives and occasional cross-functional initiatives. You will contribute to a positive, inclusive culture that values equity, learning, wellness, and continuous improvement.

Deliver on activity and performance metrics. You will operate in a structured, KPI-driven environment with daily, weekly, and quarterly targets related to outbound calls, pipeline activity, and enrollments. You will manage multiple prospective students at different stages of the admissions cycle while maintaining detailed and accurate records in CRM systems.

Proven sales performance. You have a track record of meeting or exceeding targets in a relationship-based sales environment. You have a proven ability to convert warm leads into outcomes, leveraging sales and marketing collateral to drive engagement, and using CRM tools and technology to manage, track, and progress prospects through the funnel.

Initiative and resilience. You take action when challenges arise, look for opportunities to improve outcomes, and maintain a strong, positive attitude in both high and low periods. You step into difficult situations, take ownership, and push forward even when faced with obstacles, rejection, or ambiguity.

Strong communication and relationship-building skills. You are an active listener and consultative seller who builds trust through clear, empathetic, and confident communication. You excel at phone-based relationship-building, asking thoughtful questions and influencing decisions by understanding motivations, addressing concerns, and aligning solutions with individual goals. You have a genuine passion for the creative arts, including film, television, and gaming, and are excited to connect with prospective students who want to turn their creativity into an education and career path. You are comfortable working with both prospective students and internal academic or administrative partners.

Drive, ownership, and follow-through. You bring an entrepreneurial mindset to your work and take ownership of your pipeline and results. You are motivated by goals, performance metrics, and financial rewards, and you thrive in a role where persistence, organization, and follow-up are critical to success. You can manage multiple applications or case files with discretion and confidentiality. You are self-disciplined, adaptable, and effective, working independently or collaboratively in a fast-paced setting.

At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising students, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.

Here, professional growth is part of our culture. In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Curiosity, initiative, and innovation are encouraged, and your ideas can move from vision to reality.

Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on students, colleagues, and your own professional journey.

At Yorkville and Toronto Film School, your work does more than make a difference. It empowers others to achieve their potential, while allowing you to realize yours.

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we seek, express your interest.

A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.

A virtual panel interview with members of the Admissions leadership team, including the Associate Director of Admissions and Manager of Admissions, focused on your sales experience, relationship-building approach, and alignment with the needs of the team.

A short written assessment.

A final interview with the Director of Admissions to further explore your experience, approach, and fit for the role.

Diversity, equity, and inclusion are critical components of life at Yorkville University and Toronto Film School, and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.

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