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ADMISSION OFFICERS
Westford Learn
Dubai, UAE
Full Time
Entry
Onsite
3 days ago
Interpersonal SkillsCommunication SkillsCustomer ServiceAdmissions CRMMS OfficeOrganizational Skills
Free
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Interpersonal SkillsCommunication SkillsCustomer Service
About the Role
Westford Learn is seeking an Admission Officer for its Sharjah campus. The role involves managing inquiries from prospective learners, guiding them through program options, and supporting the admission process.
Key Skills for This Role
Interpersonal SkillsCommunication SkillsCustomer ServiceAdmissions CRMMS OfficeOrganizational Skills
Responsibilities
- Manage inquiries from prospective learners, guide them through program options, and support them in completing the admission process
- Respond to calls, emails, and online queries
- Conduct admissions counseling sessions
- Maintain accurate records in admissions systems
- Coordinate with academic and operations teams, ensuring a smooth learner onboarding experience
- Contribute to enrollment targets through ethical and informed guidance
- Represent Westford Learn professionally, uphold quality standards, and provide a positive and supportive experience for all applicants
Requirements
- Strong Interpersonal Skills and a learner centered approach
- International Admissions and Education related experience, preferably in higher education or professional training environments
- Effective Communication skills, including clear spoken and written English
- Customer Service skills, with a focus on responsiveness, problem solving, and maintaining professional etiquette
- Relevant academic qualification such as a bachelor’s degree in education, business, communications, or a related field is preferred
- Ability to work with admissions CRMs or student information systems, and proficiency in common office software
- Strong organizational skills, attention to detail, and the ability to manage multiple inquiries and tasks in a fast paced setting
Full Job Posting
Company Description
- Westford Learn is Westford’s self learning platform designed for individuals who want to upskill at their own pace and on their own terms. The platform offers flexible, bite sized courses led by industry experts, making it easier for learners to build practical, job ready skills. Programs cover a ra
Role Description
- The ADMISSION OFFICERS role at Westford Learn is a full time, on site position based in Sharjah, United Arab Emirates. Admission Officers will manage inquiries from prospective learners, guide them through program options, and support them in completing the admission process. Daily tasks include res
Qualifications
- Candidates should possess strong Interpersonal Skills and a learner centered approach to support diverse applicant needs.
- Candidates should possess International Admissions and Education related experience, preferably in higher education or professional training environments.
- Candidates should possess effective Communication skills, including clear spoken and written English, with the ability to explain programs and processes accurately.
- Candidates should possess Customer Service skills, with a focus on responsiveness, problem solving, and maintaining professional etiquette.
- Relevant academic qualification such as a bachelor’s degree in education, business, communications, or a related field is preferred.
- Ability to work with admissions CRMs or student information systems, and proficiency in common office software (e.g., email, spreadsheets, presentation tools).
- Experience working in multicultural environments and familiarity with regional and international education pathways will be an advantage.
- Strong organizational skills, attention to detail, and the ability to manage multiple inquiries and tasks in a fast paced setting.
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