Administrator, Workforce Management & Scheduling

Job Description

RESPONSIBILITIES

• Create schedules that adhere to the rules and timelines laid out in multiple collective bargaining agreements.
• Maintain various communication channels (multiple voicemails, multiple email inboxes).
• Maintain schedules by coordinating replacements for absences and processing changes to schedules from operational requests.
• Communicate schedule changes to operations managers and hourly employees in a professional and diplomatic manner, including live schedule changes during games and events.
• Customer service support to client group managers and hourly employees: collective bargaining agreement inquiries, basic technical support for Workforce software, general scheduling, and payroll inquiries.

QUALIFICATIONS

• Administrative experience with transcription typing at a minimum of 40wpm.
• Proficient with Microsoft Excel; formatting, filtering, data manipulation.
• Experience with Microsoft Outlook and email management; you'll receive an average of 100 emails per day to a shared inbox.
• Proven ability to change focus and re-prioritize in a very fast-paced environment.
• Exceptional attention to detail.
• Experience working in a unionized environment with a strong understanding of collective bargaining agreements is an asset.
• Experience with Workforce Software is a definite asset.

Required Availability

Job Posting Compensation Range/Rate

• $22.75/hour
• We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal . Want instant updates? Opt-in for SMS notifications to stay in the loop.
• At MLSE, we are committed to building an equitable , diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com . This email is only for accommodation requests. Resumes sent to this email address will not be considered.