Administrator Senior, Systems

Support enterprise Unix/Linux patching activities and assist with implementation coordination.

Coordinate with infrastructure and application teams to confirm patch readiness and validation requirements.

Monitor implementation progress and escalate risks, blockers, or delays as required.

Support post-patch validation activities, including operational health checks and follow-up actions.

Maintain accurate patching schedules, implementation trackers, and server inventory details.

Support vulnerability remediation by coordinating patch deployment using approved patch baselines.

Track vulnerability remediation progress, compliance status, and related operational metrics.

Assist in maintaining enterprise patch compliance targets and remediation timelines.

Prepare compliance reports and leadership dashboards to support operational reviews.

Monitor exception management activities and track remediation actions to closure.

Develop and maintain operational reports using Microsoft Excel and other reporting tools.

Create dashboards, charts, and presentations for leadership and operational review meetings.

Analyze patching trends, compliance performance, and implementation effectiveness.

Prepare weekly, monthly, and executive-level status reports with clear insights and action items.

Support audit reporting, governance reviews, and evidence collection activities.

Manage communications with application owners, business stakeholders, and technical teams.

Provide implementation notifications, progress updates, completion summaries, and follow-up communications.

Facilitate effective communication during patch windows, bridge calls, and incident situations.

Support leadership reviews, operational meetings, and stakeholder discussions with accurate updates.

Ensure adherence to ITIL-based service management and operational governance processes.

Support incident, problem, and change management processes, including documentation and follow-up.

Maintain accurate implementation records, operational documentation, and audit evidence.

Assist with operational risk assessments, exception reviews, and governance-related follow-up actions.

Coordinate the onboarding of new servers into the CVPI patching service.

Validate patch readiness, tooling availability, ownership details, and inventory alignment.

Coordinate onboarding requests with application owners and infrastructure teams to ensure service readiness.

Support lifecycle management activities related to patching services and operational support.

Support patch automation initiatives and continuous improvement opportunities.

Assist with automated reporting, data collection, and operational tracking activities.

Identify process improvement opportunities to increase efficiency, reduce manual effort, and improve reporting accuracy.

Support BigFix, Red Hat Satellite, and related patch management platforms where applicable.

5–10 years of experience in IT services, infrastructure support, or enterprise operations environments.

Minimum 2 years of experience working with ITIL processes, service management practices, vulnerability management, and patch management activities.

ITIL Foundation Certification.

Linux/Unix certifications are an added advantage.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass