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Administrator & Scheduler
Specsavers
Mold, KSA
Full Time
Entry
Onsite
4 weeks ago
SchedulingAppointment SettingCustomer ServiceCommunication SkillsAttention to DetailOrganizational Skills
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SchedulingAppointment SettingCustomer Service
About the Role
Specsavers seeks an Administrator & Scheduler for its Domiciliary business to manage clinic scheduling, customer files, and external liaison. The role requires previous administration or scheduling experience and offers a competitive hourly rate.
Key Skills for This Role
SchedulingAppointment SettingCustomer ServiceCommunication SkillsAttention to DetailOrganizational Skills
Responsibilities
- Make sure all administration and clinic scheduling is completed in the most effective, efficient way possible
- Update customer files with attention to detail
- Liaise with external parties as part of the role
Requirements
- Previous administration, appointment setting or scheduling experience are required
- Call centre, office experience and customer service skills are also desired
Full Job Posting
Role Overview
- This role is based on working 5 days over 6 days per week, one of which needs to be a Saturday and is from 9am to 5.30pm on all days, you will get a Sunday off and another day off during the week.
- As an Administrator at Specsavers, you’ll be a key part of our business. You’ll make sure all administration and clinic scheduling is completed in the most effective, efficient way possible, and you’ll always put the customers first.
- The domiciliary side of this means you’ll be surrounded and supported by a team bringing care to the homes of the people who can’t come into our stores.
Key Responsibilities
- Make sure all administration and clinic scheduling is completed in the most effective, efficient way possible.
- Update customer files so attention to detail is key as are excellent communication skills as your clinical team are going to be carrying out clinics across the region.
- Liaising with external parties is also part of the role, so confidence when dealing with people is essential.
What we’re looking for?
- Previous administration, appointment setting or scheduling experience are required.
- Call centre, office experience and customer service skills are also desired.
What’s on offer?
- £12.91 per hour which is £25,174.50 per annum.
- Monday to Friday and every Saturday working 9am to 5:30pm.
- 28 days holiday including 8 bank holidays.
- Birthday Day off.
- Access to Specsavers Perks Scheme.
- WeCare Support.
- Access to Headspace App.
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