Administrator

Empowering Everyone

For more information

How to apply

• Step 1 - Read the Job and Person Profile (JPP) (docx).
• Step 2 - Click ‘Apply Now’ to start your online application.
• Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template .
• Step 4 - Upload a CV (without name and personal details).
• 1. Please provide an example of a time when you were responsible for managing sensitive or confidential information. How did you ensure the information was recorded accurately, handled appropriately, and shared in line with organisational procedures, legislation, or data protection requirements? What was the outcome? 2. The Integrated Front Door is a fast-paced environment where urgent enquiries, deadlines and changing priorities must be managed effectively. Please describe a situation where you had to organise and prioritise a busy workload whilst maintaining accuracy and meeting deadlines. How did you approach the situation and what was the result?
• 3. The Integrated Front Door works closely with a range of partner agencies including social care, health, police and education. Please describe a time when you worked collaboratively with multiple teams, departments, or external organisations to achieve a positive outcome. What was your role and how did you contribute to effective partnership working?
• 4. Please tell us about a time when you identified an opportunity to improve an administrative process or way of working. What was the issue, what action did you take, and what benefits did the improvement deliver for colleagues, customers, or the wider organisation?
• Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
• For guidance on completing your application, please see our How to Apply page .
• We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.
• Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412 . You can find examples of possible adjustments on our Reasonable Adjustment pages . If you're invited to the next stage, you’ll have another chance to request adjustments.
• Closing date: 11:30pm, 15 September 2026
• This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite

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