naukri
Administrator,Dispatcher
Carrefour
Riyadh, KSA
Entry
Onsite
4 days ago
Dispatch OperationsCommunicationPrioritizationReal time TrackingDocumentation
Free
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Dispatch OperationsCommunicationPrioritization
About the Role
Manage calls and dispatches, prioritize service requests, track field units, document activities; requires problem-solving, communication skills, and dispatch software proficiency.
Key Skills for This Role
Dispatch OperationsCommunicationPrioritizationReal time TrackingDocumentation
Responsibilities
- Efficiently manage incoming calls and radio dispatches, ensuring clear and concise communication with field personnel and clients
- Prioritize and assign incoming service requests based on urgency, location, and technician availability, optimizing response times
- Maintain real time tracking of all field units, providing accurate location updates and estimated arrival times to customers
- Accurately document all dispatch activities, service requests, and resolutions in the dispatch system for record keeping and analysis
Requirements
- Efficiently manage incoming calls and radio dispatches
- Prioritize and assign incoming service requests based on urgency, location, and technician availability
- Maintain real time tracking of field units
- Accurately document dispatch activities
Full Job Posting
Responsibilities
- Efficiently manage incoming calls and radio dispatches, ensuring clear and concise communication with field personnel and clients
- Prioritize and assign incoming service requests based on urgency, location, and technician availability, optimizing response times
- Maintain real time tracking of all field units, providing accurate location updates and estimated arrival times to customers
- Accurately document all dispatch activities, service requests, and resolutions in the dispatch system for record keeping and analysis
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