Administrative Support IV

Opportunity

Role responsibilities

• Provide personalized support to volunteers throughout every phase of their engagement with Alberta Health Services.
• Act as the first point of contact for potential and accepted volunteers and provide a professional, individualized experience.
• Support volunteer-resource sourcing activities and the management of volunteer pools.
• Research, trial, execute, and evaluate strategies for attracting and engaging volunteers.
• Help develop and sustain volunteer pipelines for AHS volunteer programs.
• Support the efficiency and productivity of Volunteer Resources and contribute to its strategic goals.

Required qualifications

• Some post-secondary education.
• At least 1,200 hours of personal volunteer experience within the last 10 years.
• One year of experience in a volunteer management role.

Preferred qualifications

• Experience planning, developing, and implementing full-cycle volunteer management strategies.
• Basic awareness of related legislation and volunteer management best practices.
• Strong computer skills, including proficiency with Microsoft Suite, Outlook, and Better Impact volunteer management software.
• Skill and experience in resolving issues.
• Independence, initiative, and the ability to manage workflow and set priorities.

Location and work arrangement

• Primary location is South Health Campus in Calgary.
• The posting lists multi-site work as not applicable.

Schedule

• Regular full-time employee class; FTE is 1.00.
• Shifts are 7.75 hours, with 10 shifts per two-week cycle.
• Shift patterns include days, evenings, and weekends; listed days off are Saturday and Sunday.

Compensation

• Minimum salary is $28.49 and maximum salary is $34.62; the posting does not specify a pay cadence.