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Reporting to the Supervisor of Registration, Switchboard and Patient Information (RSPI), the Administrative Support III is responsible for patient scheduling, and may be responsible for Registration, Reception, patient calls, or Referrals. As an Administrative Support III registration clerk, you provide a critical function in obtaining patient information and accurately entering information in the patient care systems. This position is expected to communicate effectively to provide exceptional customer service to the patients, clients and the general public. If required, as a Registration and scheduling clerk, you manage assigned clinics that require collaboration with the Providers, Nurses, and Unit Clerks for corresponding treatments, diagnostics, or clinical trials. Health Shared Services offers a challenging work environment that provides support and opportunities for personal achievement and career growth.
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services
Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: Health Information Management
Primary Location: Arthur Child Cancer Centre
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 22-SEP-2026
Temporary Employee Class: Temp F/T Benefits
Date Available: 05-OCT-2026
Temporary End Date: 08-OCT-2027
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
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Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $25.72
Maximum Salary: $31.25
Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Medical Office Assistant, Unit Clerk Specialty and/or Post-secondary education applicable to the position with Medical Terminology from a recognized training program - test will be administered. Minimum typing speed of 40 wpm - test will be administered. Familiar with the Connect Care Registration or Schegistrar with Referrals role. Minimum 3-month experience within the last two (2) years specifically in Scheduling, Registration or referrals. Strong verbal and written English communication skills. Outstanding interpersonal and telephone skills. Ability to work within a multi-disciplinary environment with constant interruptions and changing work demands. Must be physically able to sit and stand for long periods of time. Must be able to bend and lift approximately 25 pounds.
Critical thinking skills, knowledge of ARIA and Netcare, MS Office (Windows, Word, Excel, Outlook etc.).
All postings close at 23:59 MT of the posting end date indicated.
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
Provincial health authority for the Canadian province of Alberta.
Visit company websiteJobs and hiring trendsCAD 25.72-31.25 hourly / hour
Full Time, Temporary
Entry
Onsite
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