Administrative Support II

Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. With Alberta Health Services (AHS), you can have all of that and more. As a dedicated member of the Nutrition Food Service (NFS) team, you have the opportunity to make a significant impact by providing nutritious, healthy, high-quality meal service to patients, residents, staff, visitors and the community. This Regular Part-Time position is located at the Royal Alexandra Hospital and will be accountable for performing a variety of tasks to ensure a quality patient, resident and customer experience. Under the general supervision of a NFS Supervisor, you will use your customer service, teamwork and organizational skills to (if applicable to role) receive and process orders; prepare financial reports; vendor management; process of payment of event costs; any cash handling duties; follow established procedures to maintain patient information related to meal service; process food preferences, menus and/or tray tickets, food allergies, intolerances and meal tallies; effectively communicate with other departments on matters related to patient meals, snacks, nourishment supplies; adhere to safety, sanitation, and food preparation standards in accordance with AHS policies and guidelines; complete other clerical duties as required. This position may require you to be able to bend, lift, push, and pull items of up to 20lbs. The successful candidate will be able to work in a fast-paced environment with speed and accuracy; Work under pressure in high-stress situations; Demonstrate critical thinking skills and initiative; Communicate effectively in English with customers, patients, co-workers, and other hospital departments; Work as an effective, professional team member with a focus on exceptional patient and family-centered care.

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

Classification: Administrative Support II

Union: AUPE GSS

Unit and Program: Patient Food Services

Primary Location: Royal Alexandra Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.50

Posting End Date: 21-SEP-2026

Employee Class: Regular Part Time

Date Available: 12-OCT-2026

Hours per Shift: 4.25, 4.75, 6.0, 7.0

Length of Shift in weeks: 3

Shifts per cycle: 10

Shift Pattern: Days, Evenings, Weekends

Days Off: As Per Rotation

Minimum Salary: $24.28

Maximum Salary: $29.51

Vehicle Requirement: Not Applicable

Completion of Grade 12 or equivalent.

Minimum standard for typing is 35 words per minute. Minimum 1 year experience in commercial or healthcare food service environment. Minimum 1 year customer service experience. All new employees must be able to attend a 2-day Patient Food Service New Employee Orientation followed by an onsite orientation shift. To ensure your skills and qualifications are fully considered, please include sufficient resume details in your application that clearly address the required and preferred qualifications, or attach a comprehensive resume containing this information.

Post-secondary administrative assistant/clerical education or education in a related field. Experience with basic mathematical skills. One year of experience working in a diet office setting. Experience with CBORD, Connect Care, RMID and Formula Calculator. Experience working with diet terminology & guidelines.

All postings close at 23:59 MT of the posting end date indicated.

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.