Administrative Associate, REMO

You will support the Real Estate Middle Office (REMO) Managers in Construction Draws and File Intake processes. You will support the REMO team in delivering superior client service and maintain strong relationships to optimize the internal process, reduce response time and increase effectiveness. You will also consistently align to RBC’s Vision, and Canadian Banking Operations Strategy – the Simplicity Roadmap.

Gather information required for REMO file intake once advised of a new project by accessing information from various host systems like Synergy, CMS, SharePoint, ECM and liase with team members for other pertinent information

Build requisite tracker in SharePoint for each new project by comparing EOI, Approved T & C document and Approved synergy CCR and assist in building excel spreadsheets for monthly margined operating loan calculations for Low Rise Homebuilder lines

Manage documents in SharePoint for ease of reference for REMO manager, and after REMO manager

Liberate REMO Manager time via timely monthly project draw assistance and ongoing administration follow-up, including pro-actively verifying collateral security panel for any new out-of-order, ensuring binders are sent by lawyer to BSC in a timely fashion, follow-up on complex margin files, order relevant title searches and loan histories or other data as required

Complete monthly Management Report, cross-check of SharePoint to EDW/REMO Indicator Reports, OSFI input, update SharePoint lists as new information is required to be tracked

Format Regional Presentations & Reports, ensure documentation is complete and accurate prior to processing

Manage Right-fax and REMO generic inbox to ensure all items are re-directed on the same day and exercise judgment in making decisions, with escalations to appropriate levels

Be an integral part of the team to obtain/disseminate information, Recognize opportunities for process improvements and take responsibility in ensuring change is embraced and reflects and enhanced client and employee experience

Experience with RBC Commercial Banking

Knowledge of RBC bank operations

Experience with Synergy

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Competitive Compensation

A professional and supportive team environment

A comprehensive training program on internal processes and systems

Career progression if you have what it takes to be the best

Job Skills

Additional Job Details

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.