Administrative Assistant/Scale Operator

Responsible for professional customer service, billing, and administrative duties as it relates to the customers of the locations business lines of feed, grain, and soy processing plant.

• Greets customers and establishes a helpful friendly atmosphere.
• Continually arranges or cleans to assure a positive image to the customer.
• Monitor vendors in the proper delivery of their product as authorized.
• May originate or prepare correspondence or emails as directed.
• Manage inbound and outbound shipments for customers coming across the truck scale.
• Ability to grade grain and identity foreign materials (will train).
• Record test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
• Coordination of delivery numbers, daily inputs, and verification of accuracy.
• Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding location hours and ticket information.
• Assist office staff with filing, reporting, tidiness of scale operation area and other duties as time allows.
• Processes invoices to include matching the bill of lading with the proper weight and verification with the purchase order.
• Enter all incoming ingredients into the system with cost and make monthly inventory adjustments.
• Manage and update Feed Price Sheets.
• Administer specific customer billing details on Monthly basis.
• Inputs business activities using the Agvantage software system and works with corporate personnel to assure completeness and accuracy of data input.
• Communicates with customers and relays pertinent information to the appropriate personnel.