Administrative Assistant

Role Overview

Job Type and Schedule

• The position is part-time.
• The schedule includes weekdays and weekends, with open availability prioritized.

Key Responsibilities

• Greet clients in person and over the phone and help them feel welcomed.
• Respond to calls, emails, inquiries, and voicemails.
• Schedule, confirm, and manage appointments using the Jane system.
• Manage client paperwork, intake forms, billing, invoicing, and insurance claims confidentially.
• Update therapist booking availability and support clinical staff with administrative tasks.
• Maintain office supplies, standard operating procedures, sales metrics, and client satisfaction reporting.
• Attend monthly meetings and report to the Operational Executive.

Qualifications

• Currently completing or have completed a degree in Psychology.
• Prior administrative, receptionist, or clinic experience.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities, with the ability to multitask.
• Ability to work effectively independently and in a team, both in person and virtually.
• Comfort using Jane, Google Drive, Word, and Excel, and willingness to learn new tools.
• Professionalism and a high level of confidentiality.

What We Offer

• Supportive, collaborative, people-first work environment.
• Food nearby and casual dress code.

Workplace

• Work location is in person at Therapy Villa Psychology Services.

Compensation

• Pay is $18.00 to $20.00 per hour.