Administrative Assistant (6 Month Contract)

Compensation

• Hiring Salary Range: The salary for this role ranges from $37,000 to $44,000 per year, depending on your skills and experience.

Responsibilities Referral Management

• Accept referrals according to referral acceptance guidelines and direction from management.
• Process all new client service referrals from multiple funders received via Health Partner Gateway, including HCCSS contracts for personal support services, Assisted Living, community referrals for Social Work services, Exercise and Fall prevention classes and Better Living referrals for homecare services.
• Make referrals and service requests to appropriate departments, staff, and partner agencies.
• Escalate issues or problems as appropriate to colleagues or Managers.
• Tracking of accepted, rejected, and waitlisted inputs.

Client File Maintenance

Service Continuity & Funding

General

Team Participation and Demonstration of Leadership Skills

• Collaboratively identify daily and weekly priority tasks and participate in task delegation and assignment.
• Support the organization’s vision and departmental goals/objectives by performing work in a high-quality manner and identifying opportunities to improve work in direct alignment to Circle of Care’s goals.
• Contribute to creating a team environment that fosters and develops effective working relationships and high performance; Speak up and express thoughts and ideas clearly, directly, honestly, and with respect for others and for the work of the team.
• Take initiative to help make things happen on a team and volunteer for assignments that will help the team achieve success. Take advantage of learning and developmental opportunities to improve skills, competencies and attitude.
• Support team members and colleagues by providing encouragement, assistance and celebrating successes.
• Lead by example, by demonstrating a positive attitude, a strong work ethic and a willingness to learn and be flexible in the face of change.
• Actively participate in the Client Services Department, collaborate with, and provide solutions/support to team members to achieve strategic goals and objectives.

Risk, Health and Safety Management

Qualifications

• Excellent interpersonal, organizational, oral and written communication and problem-solving skills.
• Ability to work independently and collaboratively within a team.
• Maintain positive working relationships with others, both internally and externally.
• Excellent time management skills and the ability to prioritize, make timely decisions, and pay attention to detail.
• Flexible to the changing demands of the job.
• Proficient in Microsoft Office (Word, Excel and PowerPoint).
• Ability to work in a high pace environment.
• Ability to use good judgment in assessing difficult situations.
• Ability to perform routine work independently.
• Knowledge of community healthcare is an asset.
• Additional information
• Circle of Care is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential. Circle of Care seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including but not limited to those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.
• We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance.
• We thank you for your interest in Circle of Care. We welcome you to apply for this role, even if you do not meet every requirement listed. Circle of Care may use artificial intelligence (AI) through third-party platforms, to assist in parts of the recruitment and/or selection process. Only applicants who are selected for an interview will be contacted.
• Powered by people. Sparked by passion. Circle of Care is made up of staff, students, and volunteers who bring energy and purpose, every day.