Administration Manager

Ensure deadlines, reporting requirements, and administrative priorities are tracked and completed on time.

Program Operations: The Manager, Administration oversees and manages the day-to-day operations of the Administration program.

Support the Director, Governance & Administrative Services with departmental planning, priorities, and implementation of administrative initiatives.

Help coordinate projects, timelines, and deliverables within the Administration department.

Support policy and procedure implementation as directed.

Contribute to continuous improvement of administrative services.

Financial Management: The Manager, Administration manages the program’s budgets, ensuring sound financial management.

Monitor Administration department budgets, invoices, purchase orders, and expenses.

Support annual budget preparation and quarterly budget variance review.

Ensure administrative purchases and expenses follow approved financial policies and procedures.

Work with Finance and the Director to address budget or reporting issues as they arise.

People Leadership: The Manager, Administration supports the capacity and capability of their direct reports, including their professional development. The Manager, Administration is a resource and mentor to the team, providing guidance and direction on risks, issues, or problems to ensure services achieve intended benefits and meet expectations.

Provide day-to-day leadership, supervision, and guidance to Administration staff, including the Clerk to Council, Executive Assistants, Membership Clerks, and Front Desk Receptionist.

Support employee orientation, training, performance feedback, and workload planning.

Promote a respectful, cooperative, and professional work environment.

Monitor attendance, leave requests, scheduling needs, and general staff performance concerns in consultation with HR when required.