Admin & Sales Coordinator (Leads Conversion Focus)
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Key skills for this role
About the Role
Female-Admin & Sales Coordinator (Leads Conversion Focus) Location: The Pearl, Lusail & Ain Khalid Gate (Rotational Basis) About Fitness Factory At Fitness Factory, we support every stage of the fitness journey, from babies and toddlers to teens and adults.
Key Skills for This Role
Full Job Posting
Female-Admin & Sales Coordinator** (Leads Conversion Focus)
Location: The Pearl, Lusail & Ain Khalid Gate (Rotational Basis)
About Fitness Factory
At Fitness Factory, we support every stage of the fitness journey, from babies and toddlers to teens and adults.
With programs in ballet, martial arts, and group fitness, we create a space where individuals and families can grow stronger, healthier, and more connected.
We are looking for a proactive, results-driven Admin & Sales Coordinator to support daily operations and actively manage and convert incoming leads.
This role is ideal for someone who is organized, responsive, and confident in communicating with clients.
You will be the first point of contact for inquiries and play a key role in turning leads into enrolled clients across our programs.
Sales & Lead Conversion
- Respond promptly to all WhatsApp, calls, and online inquiries
- Qualify leads and recommend suitable programs
- Follow up consistently to convert inquiries into bookings
- Track leads and maintain organized records
Customer Service
- Ensure no customer inquiry is left unattended
- Provide accurate information on programs, schedules, and pricing
- Handle client concerns professionally and efficiently
Administrative Support
- Manage daily scheduling and bookings
- Coordinate with coaches and team members
- Maintain updated client database and reports
Accounting Duties
- Assist with daily accounting entries and bookkeeping
- Record payments, invoices, and expenses accurately
- Prepare daily financial reports across all locations and programs, including cash and bank transfers
- Track refunds, adjustments, and billing corrections
- Identify pending dues and upcoming renewals, supporting collection follow-ups
- Reconcile daily collections with bank statements and receipts
- Prepare basic financial summaries and reports for management
Role Expectations & Key Outcomes
- Deliver accurate, timely, and transparent financial reports daily
- Ensure correct billing, payment tracking, and record keeping
- Maintain high customer service standards in a busy, dynamic environment
- Proactively flag discrepancies, pending dues, or client concerns
- Exhibit positive energy, professionalism, and strong people skills at all times
Requirements
- Previous experience in **sales, customer service, or lead conversion** (highly preferred)
- Strong communication skills (English required; Arabic is a plus)
- Confident handling WhatsApp and client interactions
- Organized, detail-oriented, and able to multitask
- Self-driven and able to work independently
Preferred Qualities
- Experience in **fitness, kids programs, or service-based industry**
- Sales-driven mindset with a focus on results
- Positive attitude and strong work ethic
Must Be Able To
- Reliably commute or relocate to Doha before starting work
- Work across The Pearl, Lusail & Ain Khalid Gate as needed
- Ready to bring energy, organization, and motivation to our clients and team?
- Apply Now and be part of the Fitness Factory movement!
- Send your CV via Indeed or WhatsApp to 5514 9404
Job Types: Full-time, Permanent
Pay: QAR3,000.00 - QAR3,500.00 per month
Application Question(S)
- Are you organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment?
- Do you have a Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field?
- Experience with Leads & Sales
- Do you have experience handling customer inquiries and converting leads into bookings or sales?
- a.) Yes – with strong conversion experience
- b.) Yes – basic experience
- c.) No
• Response Time & Communication
How do you typically handle incoming inquiries (WhatsApp, calls, social media)?
a.) I respond immediately and follow up consistently
b.) I respond within a few hours
c.) I respond when available
Explain Why
- A parent asks: “What activities do you have for a 4-year-old?” How would you respond?
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