Admin Assistant / Front Desk
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Key skills for this role
About the Role
UCS Universal Cleaning Services LLC is seeking an Admin Assistant / Front Desk Officer for a residential building in Dubai. The role involves managing front desk operations, handling resident inquiries, coordinating maintenance requests, and performing administrative duties.
Key Skills for This Role
Responsibilities
- Welcome residents, visitors, contractors, and guests professionally
- Answer telephone calls, emails, and resident inquiries
- Maintain visitor logs and access records
- Coordinate maintenance requests and follow up until completion
- Prepare and maintain records, reports, and correspondence
- Manage filing systems, both electronic and physical
- Update resident databases and contact information
- Liaise with maintenance teams, security staff, cleaning staff, and contractors
- Coordinate move in and move out procedures
Requirements
- Diploma or Bachelor's degree in Business Administration or related field
- Previous experience in administration, customer service, or front desk operations
- Good communication skills in English
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organizational and multitasking abilities
Full Job Posting
Job Summary
- The Admin Assistant / Front Desk Officer is responsible for providing administrative support, managing front desk operations, assisting residents and visitors, handling inquiries, and ensuring smooth day to day operations within the residential building.
Key Responsibilities
- Welcome residents, visitors, contractors, and guests professionally.
- Answer telephone calls, emails, and resident inquiries.
- Maintain visitor logs and access records.
- Coordinate visitor access and building entry procedures.
- Respond to residents' requests, complaints, and service inquiries.
- Coordinate maintenance requests and follow up until completion.
- Assist residents with building related information and procedures.
- Maintain positive relationships with residents and tenants.
- Prepare and maintain records, reports, and correspondence.
- Manage filing systems, both electronic and physical.
- Update resident databases and contact information.
- Assist in preparing notices, circulars, and announcements.
Qualifications
- Diploma or Bachelor's degree in Business Administration or related field.
- Previous experience in administration, customer service, or front desk operations.
- Good communication skills in English (Arabic is an advantage).
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
Skills Required
- Customer service and communication skills.
- Professional appearance and attitude.
- Problem solving abilities.
- Time management and attention to detail.
- Ability to work under pressure and handle multiple tasks.
Pay
- Up to AED2,000.00 per month
Work Location
- In person
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