Admin and Customer Service Officer

To succeed in this role, it is expected that you will have:

Minimum 3 years’ experience in an administrative, customer service, or logistics support role

Experience working in a logistics , warehousing or Defence-related environment (preferred)

Proficient in Microsoft Office Suite (Excel, Word, Outlook) and ability to work with ERP/WMS platforms

Strong written and verbal communication skills

Well-organised and able to prioritise tasks in a fast-paced operational environment

Ability to maintain confidentiality, accuracy, and professionalism in all interactions

Must be an Australian Citizen and eligible for (and maintain ) an AGSVA Security Clearance

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com