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Key skills for this role
About the Role
Amazon is seeking an experienced Operations Lead for its Global Specialty Fulfillment operations in Dubai. You will manage end-to-end operations for ultra-fast grocery delivery, supervise last-mile operations, and drive performance management.
Key Skills for This Role
Responsibilities
- Manage end to end operations for a combination of small sites, supervising last mile operations.
- Meet customer facing metrics while maintaining cost targets and upholding safety and morale.
- Drive performance management of team members and prepare training and development plans for riders.
- Continuously improve the delivery process and attain sustained delivery performance improvement.
- Conduct 4M and 5S audits for the delivery station on a daily basis.
- Stand in for Area Manager.
Requirements
- Bachelor's degree
- 5+ years of people management, including 2+ years as a manager of managers
Full Job Posting
Overview
- Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced Operations Lead to join a team that redefines fast delivery, build and run new services for customers, run 3P Store Operations and Delivery service partners on last mile.
Key Job Responsibilities
- Managing end to end operations for a combination of small sites, supervising last mile operations.
- Meeting customer facing metrics while maintaining cost targets and upholding safety and morale.
- Driving performance management of team members, preparing and implementing training and development plans for riders.
- Continuously improving the delivery process and attaining sustained delivery performance improvement.
- Conducting 4M and 5S audits for the delivery station on a daily basis.
- Stand in for Area Manager.
Basic Qualifications
- Bachelor's degree
Preferred Qualifications
- High school or equivalent diploma, or 5+ years of people management, including 2+ years as a manager of managers experience
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