Accounts Receivable Specialist

High-Volume Customer Account Reconciliation – Handle a large volume of customer accounts, reviewing, analyzing, and reconciling statements to ensure accuracy and resolve discrepancies.

Payment Application & Discrepancy Resolution – Accurately apply payments, investigate unapplied cash, short payments, and chargebacks, and process necessary adjustments.

High-Volume Call Center Support – Work in a fast-paced call center environment, spending up to 8 hours per day on the phone assisting customers with account inquiries and payment resolutions.

Communication & Customer Interaction – Professionally engage with customers, internal teams, and stakeholders to address payment issues, resolve disputes, and provide account support.

Reporting, Documentation & Compliance – Maintain detailed records of reconciliations, generate aging reports, and ensure compliance with company policies and accounting standards while supporting month-end close activities.