Accounts Receivable Collection Officer
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Key skills for this role
About the Role
Safety Zone S & S Consultancy is seeking an Accounts Receivable Collection Officer to follow up with clients and collect outstanding payments. The role involves communicating with customers, monitoring overdue invoices, and coordinating with accounts and sales departments.
Key Skills for This Role
Responsibilities
- Follow up with clients regarding outstanding and overdue invoices
- Contact clients by phone, email, WhatsApp, and in person when required
- Arrange the collection of cheques, cash, payment confirmations, and supporting documents
- Send statements of account, invoices, and payment reminders to clients
- Maintain an updated receivables and collection follow up report
- Record all client communications, payment commitments, and expected payment dates
- Ensure payments are collected according to agreed credit terms
- Coordinate with accounts department to confirm received payments
- Coordinate with sales and operations teams to resolve invoice disputes
- Escalate long overdue accounts and clients who fail to meet payment commitments
- Build professional relationships with client accounts and finance departments
- Submit daily and weekly collection reports to management
Requirements
- Previous experience in accounts receivable, debt collection, credit control, accounting, or similar role
- Good communication and negotiation skills
- Basic knowledge of invoices, statements of account, purchase orders, credit terms, and payment collection
- Good knowledge of Microsoft Excel and email communication
- Fluent English is required
- Bachelor's degree required
- 3 years of accounts receivable experience required
- UAE experience preferred
- Valid UAE driving licence preferred
Full Job Posting
Overview
- We are looking for a responsible and professional Accounts Receivable Collection Officer to follow up with clients and collect outstanding payments.
Key Responsibilities
- Follow up with clients regarding outstanding and overdue invoices.
- Contact clients by phone, email, WhatsApp, and in person when required.
- Arrange the collection of cheques, cash, payment confirmations, and supporting documents.
- Send statements of account, invoices, and payment reminders to clients.
- Maintain an updated receivables and collection follow up report.
- Record all client communications, payment commitments, and expected payment dates.
- Ensure payments are collected according to agreed credit terms.
- Coordinate with the accounts department to confirm received payments.
- Coordinate with sales and operations teams to resolve invoice disputes.
- Escalate long overdue accounts and clients who fail to meet payment commitments.
- Build professional relationships with client accounts and finance departments.
- Submit daily and weekly collection reports to management.
Requirements
- Previous experience in accounts receivable, debt collection, credit control, accounting, or a similar role.
- Good communication and negotiation skills.
- Strong follow up skills and ability to deal professionally with difficult clients.
- Basic knowledge of invoices, statements of account, purchase orders, credit terms, and payment collection.
- Good knowledge of Microsoft Excel and email communication.
- Able to maintain accurate records and meet collection targets.
- Fluent English is required.
- Arabic is an advantage.
- UAE experience is preferred.
- A valid UAE driving licence is preferred.
Preferred Candidate
- Organised, persistent, and confident.
- Professional when communicating with clients.
- Able to work independently and follow up consistently.
- Comfortable visiting client offices to collect payments or documents.
- Honest and responsible when handling cheques, cash, and confidential financial information.
Compensation
- Salary will be based on experience. Performance incentives may be provided based on successful collections and achievement of collection targets.
How to Apply
- Please submit your CV and include: Expected salary, Notice period, UAE driving license status, Previous accounts receivable or collection experience.
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