Accounts Administrator

Excellent interpersonal and communication skills, with a patient and understanding approach

Highly organised with meticulous attention to detail

Proficient in Microsoft Excel and Word, with a keen interest in improving systems and bringing fresh ideas

Ability to problem-solve, prioritise and multi-task effectively

A committed team player who is happy to offer help during busy periods without being prompted

Able to work independently without constant supervision

A strong work ethic and a responsible approach to handling personal data

Knowledge of Haven or previous experience in a similar accounts, credit control or customer service role would be desirable, but is not essential

You’ll be part of a forward-thinking, supportive community where ideas are valued, learning is encouraged, and the network you build will power memorable guest experiences for millions every year.

At Haven, we’re one great team, united by our passion for creating amazing experiences for our guests and our people. You’ll have access to training, mentoring, and opportunities to grow your career in a supportive, forward-thinking environment.

25 Days Holiday + Bank Holidays + Holiday Buy Scheme

Annual bonus

20% discount on both Haven and Warner Hotels holiday for you, family and friends

Comprehensive wellbeing support

Exclusive discounts with corporate partners

Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

Enhanced family friendly policies and pay (eligibility criteria applied)

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We operate a hybrid working model, meaning 3 days of your working week will be spent at the office, occasionally on Park, or at external events.

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.