Accounting Sr Specialist

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico.

The JCPenney Services India office opened in 2016 and is an extension of the JCPenney office in the US. With over 700 employees, the center provides critical functions including technology, e-commerce operations, retail operations, merchandising, and other capabilities. The JCPSI center is not only an alternative location but critical to JCPenney’s long term strategy. For additional information, please visit jcp.com and follow JCPenney India on LinkedIn and Instagram.

Responsibilities:

• Review and reconcile sales transactions from stores, e-commerce platforms, and payment systems to ensure complete and accurate revenue reporting. • Investigate payment discrepancies, chargebacks, and credit card exceptions. Partner with internal and external stakeholders to achieve timely resolution. • Record accurate journal entries related to sales, payments, inventory adjustments, and other accounting transactions in compliance with company policies. • Prepare, review, and maintain assigned account reconciliations. Research and resolve outstanding reconciling items to ensure financial accuracy. • Review General Ledger activity, identify variances, investigate discrepancies, and ensure transactions are recorded correctly. • Investigate recurring sales, inventory, and payment issues to identify underlying causes and implement sustainable corrective actions. • Identify opportunities to streamline workflows, eliminate manual activities, improve controls, and support automation initiatives across Finance and Sales Audit functions. • Use data mining, analytics, and reporting tools to identify trends, anomalies, operational risks, and opportunities for process enhancement. • Collaborate with Finance, Operations, Shared Services, and IT teams on system implementations, testing, process improvements, and business initiatives. • Ensure compliance with accounting policies, audit requirements, and established business controls while recommending enhancements to strengthen governance. • Serve as a Sales Audit resource for complex issues, support team members, and provide backup coverage for critical departmental functions. • Present analysis, risks, root causes, and corrective actions in a clear and actionable manner to management and business partners, supporting informed decision-making. • Develop and enhance operational metrics, dashboards, reporting, and monitoring tools under managerial guidance to support Sales Audit processes, identify trends and exceptions, improve visibility into business performance, and enable data-driven decision-making Core Competencies & Accomplishments: • Improved accuracy and timeliness of sales audit and reconciliation processes. • Reduced manual effort through automation and process simplification initiatives. • Successfully resolved complex financial discrepancies and operational issues. • Enhanced reporting, dashboarding, and performance monitoring capabilities. • Strengthened internal controls and compliance with accounting policies. • Delivered actionable insights through data analytics and root-cause investigations. • Led cross-functional initiatives resulting in measurable efficiency and cost savings. • Basic knowledge of SQL and data querying for transaction analysis and reporting.

Experience/Education: • Bachelor’s degree in accounting or finance is preferred. • 4- 6 years’ experience in roles with increasing responsibility AND analytical decision making