Accounting Manager

• 5–8+ years of accounting experience, with direct ownership of AP-related accruals, reconciliations, close activities, and financial statement accuracy.
• Experience managing or directly overseeing AP, vendor payments, payment approvals, and high-volume invoice workflows.
• Experience leading outsourced or shared-service teams through KPIs, QA routines, weekly reviews, documented expectations, and performance remediation.
• Hands-on experience with accounting systems, expense platforms, and ERP data flows; Ramp and NetSuite experience strongly preferred.
• Experience supporting monthly financial close activities through reconciliations, accrual analysis, audit preparation, or financial reporting support.
• Demonstrated ability to build or improve controls, SOPs, approval workflows, exception tracking, reporting, and cross-functional finance processes.
• Experience communicating with vendors, partners, internal stakeholders, and senior leaders in situations requiring accuracy, urgency, and judgment.
• Experience using Claude or other AI model tools to improve accounting workflows, analyze exceptions, draft documentation, summarize data, build repeatable processes, or automate routine follow-up.
• Bachelor’s degree in Accounting, Finance, or a related field preferred; CPA or comparable technical accounting foundation is a plus.

Don’t meet all of the qualifications?

We want you to consider all of your skills and experiences - both professional and personal - that would make you successful in this role.

Although some qualifications are essential, others can be attained with time.

We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

• Goal #1: Accounting Operations Performance: By the end of 2026, the Accounting Manager will build and run an AP operating model that pays bills on time, reduces avoidable aging, and improves vendor experience, as measured by >98% of bills paid by due date, a downward trend in invoices >30 and >60 days past due, and vendor inquiry responses within the defined SLA.
• Meets: >98% on-time payments; aging trend improves quarter over quarter; vendor SLA is consistently met. Exceeds: >99% on-time payments; invoices >30 and >60 days past due decline materially; vendor backlog remains minimal. New Standard: AP aging, payment readiness, and vendor response performance are visible in recurring reporting and managed proactively before escalations occur.
• Meets: >98% on-time payments; aging trend improves quarter over quarter; vendor SLA is consistently met.
• Exceeds: >99% on-time payments; invoices >30 and >60 days past due decline materially; vendor backlog remains minimal.
• New Standard: AP aging, payment readiness, and vendor response performance are visible in recurring reporting and managed proactively before escalations occur.
• Goal #2: Close Readiness + Controls: By December 2026, the Accounting Manager will ensure AP and Partner Billing close activities are completed on time and supported by strong controls, as measured by Partner Billing close tasks completed by BD1, AP lock achieved by BD5, documented exception review, and near-zero duplicate or erroneous payments.
• Meets: Partner Billing completed by BD1; AP lock completed by BD5; exceptions reviewed and documented monthly. Exceeds: Close readiness is achieved with minimal rework and a consistent pre-close review cadence. New Standard: Close readiness is predictable, measurable, and supported by documented controls, ownership, and quality gates.
• Meets: Partner Billing completed by BD1; AP lock completed by BD5; exceptions reviewed and documented monthly.
• Exceeds: Close readiness is achieved with minimal rework and a consistent pre-close review cadence.
• New Standard: Close readiness is predictable, measurable, and supported by documented controls, ownership, and quality gates.
• Goal #3: Outsourced Vendor Management Accountability + Quality: By the end of 2026, the Accounting Manager will establish a consistent oversight model for managing Flatworld’s performance, as measured by weekly completion and accuracy reporting, documented issue escalation, QA expectations, and measurable reductions in coding corrections, missed tasks, and rework.
• Meets: Weekly Flatworld audit report is reviewed; recurring issues are documented and escalated; quality expectations are clear. Exceeds: Flatworld performance improves quarter over quarter with fewer exceptions and faster resolution. New Standard: Flatworld work is managed through clear KPIs, documented QA routines, and transparent accountability across Ramp, Rossum, and Core workflows.
• Meets: Weekly Flatworld audit report is reviewed; recurring issues are documented and escalated; quality expectations are clear.
• Exceeds: Flatworld performance improves quarter over quarter with fewer exceptions and faster resolution.
• New Standard: Flatworld work is managed through clear KPIs, documented QA routines, and transparent accountability across Ramp, Rossum, and Core workflows.
• Goal #4: AI + Automation: By December 2026, the Accounting Manager will use AI and automation to improve accounting operations visibility and reduce manual follow-up, as measured by implemented workflows for exception alerts, approval nudges, recurring reporting, or Slack notifications that help the team identify work falling behind and act before close or payment deadlines are missed.
• Meets: At least two recurring AI-enabled or automated workflows are implemented and used by the team. Exceeds: Automated reporting and notifications reduce manual follow-up and improve SLA adherence. New Standard: The AP + Partner Billing function runs with proactive exception detection, automated visibility, and clear owner-level next actions.
• Meets: At least two recurring AI-enabled or automated workflows are implemented and used by the team.
• Exceeds: Automated reporting and notifications reduce manual follow-up and improve SLA adherence.
• New Standard: The AP + Partner Billing function runs with proactive exception detection, automated visibility, and clear owner-level next actions.

What we offer:

Our people mean everything to us.

When you join Crafty, you're joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave.

And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company.

Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is targeted at $113,000 - $133,000 per year in [market].

Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work.

After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year’s time.

At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more.

Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!