Account Supervisor at Digitas Health — Philadelphia, USA | Base Career

Digitas Health is the modern creative agency that takes on the biggest moments in healthcare , raises the standard of creative, and connects people, partners, and ideas to create work that earns its place in culture.

Purpose-built for today’s complex and evolving landscape, we partner with some of the world’s largest healthcare brands to do big things by moving faster, connecting deeper, and unlocking new possibilities at the intersection of creativity, data, technology, and empathy.

Guided by our purpose, Connected for Good, and fueled by a vibrant, magnetic culture —we deliver meaningful work that drives relevance, changes behavior, and creates lasting impact, always grounded in humanity, not just technology.

As part of Publicis Health and Publicis Groupe , we bring together entrepreneurial energy with the scale, stability, and depth of one of the world’s leading communications networks.

At Digitas Health, what sets us apart isn’t just who we work with, it’s how we work and how it feels to be here.

Our culture attracts curious, driven people who want to make a difference and be part of something bigger.

Our teams are intentionally crafted across disciplines, perspectives, and experience levels, bringing strategy, creativity, data, and technology together from the start.

We believe the best ideas come from curiosity, collaboration, and healthy debate and we expect people here to be thoughtful, engaged, and eager to shape what’s next.

If you’re energized by complexity, motivated by impact, and excited to help redefine how healthcare connects with people, we’d love to meet you!

The Account Supervisor role is the brand champion.

Provides strategic input, tactical planning and direction on assigned accounts.

Has direct management responsibilities: supervises junior account staff to implement plans in a timely, effective, and profitable manner.

Builds and maintains positive, lasting client relationships.

Ensures high quality agency output.

Drives the process and details, and develops tactical plans. Forecasts budgets.
Finances: Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates.

Deep, expert understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience
Continuously learning technology
Demonstrates and applies extensive and expert knowledge of assigned brands
Successfully serves as point of authority and/or source of advice for therapeutic area
Ensures team adherence to agency process. Identifies issues and leads problem resolution

Vision: Develops communication objectives & strategies (e.g. marketing/ brand platform briefs). Has the ability to see the big picture and identify the key/broad issues while still driving the process and details
Planning: High-level analysis of category, research, and competitive data.
Analyzes and extracts findings/issues from all available marketing data.
Active in strategic development.
Demonstrates passion for the brand

Tactics and Execution

Develops marketing/ brand platform briefs). Owns the agency process. Shows resourcefulness and thoroughness in developing tactical plans, including budgets and timelines.
Production: Supervises and effectively manages the production of client-approved marketing tools
Creative: Collaborates on creative brief development
Assumes responsibility for the writing and preparation of marketing communications plans and proposals
Communication: communicate key Client issues/ initiatives to team accurately and in timely manner
Demonstrates the ability to think creatively and strategically
PHCG Offerings: Basic knowledge of PHCG businesses, offerings, and tools

Builds trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value.
Relationship: Frequent, positive client contact with key clients
Brand Champion: Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments
Agency Champion: Understands, communicates and advocates the agency POV (point-of-view).
Presentations: Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly.
Presents complex data or messages in clear, succinct, compelling manner to clients
Lead role in ensuring timely, accurate client documentation & correspondence
Exhibits Integrity and Trust

Bachelors degree required
MBA, Masters in Marketing or related discipline preferred
Experience in healthcare communications environment preferred
5+ years experience in an integrated agency
Open to travel

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger.

It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization.

We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.

Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

#LI-KW5

Account Supervisor

Job Fit Check

Full Job Posting

Agency Operations

Apply for this job in 1 click

More jobs at Digitas Health

Vice President, Creative Director

Vice President, Creative Director

Associate Medical Director

Associate Creative Director, Copy