Account Representative

SITA

Riyadh, KSA

Full Time

Mid

Hybrid

2 weeks ago

SalesAccount ManagementBusiness DevelopmentPipeline ManagementCustomer Relationship ManagementNegotiation

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Key skills for this role

SalesAccount ManagementBusiness Development

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About the Role

SITA seeks an Account Representative to drive profitable growth by identifying and closing business opportunities in Saudi Arabia. The role involves managing multiple accounts, building customer relationships, and collaborating with cross-functional teams.

Key Skills for This Role

SalesAccount ManagementBusiness DevelopmentPipeline ManagementCustomer Relationship ManagementNegotiation

Responsibilities

Drive all sales activities as per short and long term objectives; formulate strategic direction for the growth of the account
Manage multiple accounts in Saudi Arabia and be in control of all account management related matters
Develop and implement a documented business plan that is in line with short and long term goals
Manage and build strong relationships with customers
Gain deep understanding of the customer's business needs and use this to identify opportunities and plan for the continued development of SITA's business
Represent SITA in industry events
Build sales pipeline for future growth with close collaboration with Business Development; ensure sales forecasts are accurate and up to date
Collaborate and work with a virtual team of individuals in Business Development, Solution Design, Commercial Management, Bid Management, Pricing Management functions, etc., effectively delegate and allocate work, develop team and achieve highest alignment, morale and engagement; coach individuals to support their growth and development
Support cash collection related activities by taking the lead or resolving commercial issues that may cause non payment

Requirements

4 7 years' experience in sales function; preferably within Transport Industry or IT sector
Minimum BA or BSc or equivalent business professional experience
Experience in building customer relationships at the decision making levels
Achieved or exceeded sales and revenue growth targets
Managing sales in large and complex deals, including financial structuring, negotiations and closing
Proven successful experience in business development, pipeline management in large turnover environment
Experience in facilitating and driving account development plans
Positive customer service experience
Language skills Arabic & English Fluent
Ability and willingness to travel as needed
Experience with KSA travel and transport markets (nice to have)

Full Job Posting

Overview

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients.
We are proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations.

About The Role & Team

The Account representative is accountable for helping to drive the profitable growth by identifying, pursuing and closing business opportunities.
They are the owner of the customer relationship, by becoming the trusted advisor and working with account team members.

What You Will Do

Drive all sales activities as per short and long term objectives; formulate strategic direction for the growth of the account.
Manage multiple accounts in Saudi Arabia and be in control of all account management related matters.
Develop and implement a documented business plan that is in line with short and long term goals.
Manage and build strong relationships with customers.
Gain deep understanding of the customer's business needs and use this to identify opportunities and plan for the continued development of SITA's business.
Representing SITA in industry events.
Build sales pipeline for future growth with close collaboration with Business Development; ensure sales forecasts are accurate and up to date.
Collaborate and work with a virtual team of individuals in Business Development, Solution Design, Commercial Management, Bid Management, Pricing Management functions, etc., effectively delegate and allocate work, develop team and achieve highest alignment, morale and engagement; coach individuals to
Support cash collection related activities by taking the lead or resolving commercial issues that may cause non payment.

Qualifications

4 7 years' experience in sales function; preferably within Transport Industry or IT sector.
Minimum BA or BSc or equivalent business professional experience.
Experience in building customer relationships at the decision making levels.
Achieved or exceeded sales and revenue growth targets.
Managing sales in large and complex deals, including financial structuring, negotiations and closing.
Proven successful experience in business development, pipeline management in large turnover environment.
Experience in facilitating and driving account development plans.
Positive customer service experience.
Language skills Arabic & English Fluent.
Ability and willingness to travel as needed.
Experience with KSA travel and transport markets (nice to have).

What We Offer

Flex Week: Work from home up to 2 days/week (depending on your team's needs).
Flex Day: Make your workday suit your life and plans.
Flex Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: Employee Assistance Program (EAP) and Champion Health platform.
Professional Development: Access to LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford, and many others.
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

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