Account Manager, US Navy

Serve as a primary customer-facing representative and maintain trusted relationships with fleet leadership, operational staffs, and end users.

Drive continued adoption and account growth by identifying opportunities for follow-on procurements, additional vehicles, longer-duration deployments, expanded geographic coverage, and new mission applications for Saildrone USVs.

Develop and maintain account plans identifying key customers, mission priorities, funding opportunities, and pathways for business growth.

Track account health, customer priorities, fleet feedback, growth opportunities, and potential risks, providing regular updates to Saildrone leadership and Business Development teams.

Translate customer feedback and emerging requirements into clear, actionable input for Saildrone’s Program, Product, Engineering, and Business Development teams, ensuring the voice of the customer informs both near-term execution and future capability development.

Support and lead fleet-facing engagements, demonstrations, exercises, meetings, and operational reviews, representing Saildrone as a knowledgeable, responsive, and mission-focused partner.

10+ years of experience working directly with US Navy fleet units, in an operational, business development, program support, or account management capacity.

Deep familiarity with Navy fleet operations, operational chains of command, task organization, and the operational tempo of deployed units.

Demonstrated ability to develop customer relationships that lead to increased adoption, follow-on business, or expanded programs, particularly within the Department of War.

Strong business development instincts, including the ability to identify customer needs, recognize growth opportunities, develop account strategies, and move opportunities from operational interest toward funded contracts.

Ability to understand technical and operational feedback and translate it effectively between fleet operators, business teams, program managers, and engineers.

Familiarity with unmanned or autonomous maritime systems is preferred; otherwise, demonstrated ability to quickly develop a strong technical understanding of complex defense technologies.

Comfortable working independently in a fast-paced, evolving startup environment with regular travel to fleet locations.

Active US Government security clearance (Secret or higher) desired, or the ability to obtain one.

Work is primarily performed on a computer and requires the ability to operate a keyboard and other peripheral devices.

Ability to travel up to 25% of the time to client sites, deployment hubs, and industry events.

The base salary range for this position is shown below. Actual compensation may vary based on skills, experience, and qualifications. This range reflects the base salary for candidates in states requiring pay transparency disclosure.

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