Account Manager, Southeast

Act as the primary point of contact for key accounts, addressing complex issues and identifying new opportunities.

Deliver customer-focused solutions by aligning with Mastercam’s value-based selling principles.

Work closely with internal teams—marketing, customer success, and pre-sales—to tailor offerings that meet customer needs.

Use customer insights to refine strategies and strengthen satisfaction and loyalty.

Regularly evaluate pipeline quality and sales performance to identify opportunities for improvement.

Provide accurate forecasting and ensure compliance with Mastercam’s reporting standards through Salesforce CRM.

Analyze sales data to celebrate wins, identify gaps, and create actionable improvement plans.

Monitor metrics such as revenue growth, customer retention, and deal velocity to maintain team accountability.

Stay informed about market trends, customer needs, and competitive activity within the territory.

Identify new opportunities through networking, regional events, and partnerships with local organizations.

Use AI tools to prioritize opportunities, conduct competitive analysis, and expand into emerging markets.

Provide feedback to internal stakeholders to align regional sales efforts with broader strategic objectives.

Work closely with Business Development Managers, Channel Managers, and other internal teams to drive revenue and reduce conflicts.

Partner with marketing, product, and customer success teams to integrate customer feedback into offerings.

Foster relationships with channel partners and leverage the broader Mastercam ecosystem for integrated solutions.

Bachelor’s degree in business, marketing, engineering, or a related field or equivalent professional experience.

At least 5 years of proven sales or account management experience in a subscription-based or ARR- focused environment.

Familiarity with Salesforce CRM and value-based selling methodologies.

Demonstrated ability to exceed revenue targets and implement innovative sales strategies.

Winning Together: Collaboration is not optional—it is the engine that drives us.

Curiosity: We question, we explore, we innovate. Every day.

Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust.

Customer-Focused : We listen. We adapt. We deliver. Always.

Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com , connect on LinkedIn , and join the conversation with #mastercam.

The next big challenge is waiting—are you ready to accept?

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.