Account Manager - Payouts

Monitor evolving partner business models and payment flows to identify potential regulatory or compliance shifts, partnering with internal Compliance teams to adjust operational setups as needed.

Experience: 4+ years of post-sale account management, customer success, or partner management experience in payments, fintech, or technical API infrastructure.

Proven Track Record: Demonstrated experience meeting or exceeding quantified expansion and net revenue growth metrics (not solely customer satisfaction/NPS scores).

Technical Aptitude: Clear understanding of API and payment infrastructure concepts; able to accurately scope and diagnose client technical issues to drive quick resolution with internal engineering and product teams.

Builder Mindset: Strong comfort level with ambiguity, unstructured environments, and building operational playbooks from scratch.

Data Fluency: Proven capability using transactional data and client usage metrics to assess portfolio health and surface expansion opportunities.

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