Account Manager, Inside Sales

Account Manager, Inside Sales

Job Summary/Overview

Essential Duties and Responsibilities

• Playing a key-role between the customer and factory in Germany • Manage and process customer orders with a focus on technical accuracy and timely execution. • Coordinate project timelines, milestones, and deliverables in collaboration with the German team. • Review and interpret technical documentation, drawings, and specifications. • Ensure compliance with contractual obligations and company standards. • Communicate effectively with internal departments (sales, offer-management. engineering, procurement, production, accounting, controlling, logistics,) and external stakeholders. • Monitor project progress, identify risks, and implement corrective actions. • Support continuous improvement initiatives in order processing and project workflows. • Assist in contract review and ensure alignment with German commercial law and international standards. • Create documents like order confirmations, bills, guarantees as well as internal documents

Knowledge, Skills, Competencies, and Abilities

• Communication skills in English and German to ensure the continuity of information • Ensuring needs-based communication in unclear situations • Experience in the lifting equipment or crane industry is essential • Ensuring compliance with technical requirements and safety standards • Ensuring compliance with commercial rules and laws • Independent recognition of priorities and corresponding processing of customers orders • Ability to keep track and organize work from multiple jobs at once, keeping deadlines. • Ability to learn and adapt quickly to changing situations. • Able to work within a global team in a remote working environment. • Continuous improvement mindset. Result-driven. Quality-driven.